Sr Technical Program Manager

The Walt Disney CompanySanta Monica, NY
Onsite

About The Position

Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. This Senior Technical Program Manager (TPM) role is part of the Business Operations organization. The Senior TPM will drive communication, optimize processes, and be a thought leader to ensure the Quality Engineering practice and Technology Enablement tools teams are delivering business impact. Our Technical Program Managers (TPMs) work closely with engineering managers to drive transformative cross-organizational initiatives. With a strong aptitude for technical literacy and a passion for continuous learning, TPMs immerse themselves in their teams' product domains and the broader organizational landscape so they can understand best how to drive communication. Ideal candidates thrive in ambiguity as they uncover pathways to success and autonomously manage multiple departmental assignments. Our culture rewards individuals who can articulate complex topics into consumable yet data-driven narratives for executive leaders to make decisions with.

Requirements

  • Minimum of 5 years of demonstrable experience managing multiple concurrent technical projects in a fast-paced and dynamic environment, developing and executing project plans and delivery commitments.
  • Detail-oriented and excellent communication skills; ability to follow technical discussions and absorb technical documentation.
  • Track record creating and growing trusting, lasting professional relationships with diverse stakeholders, maturing the team’s current engagements, and advocating for future work.
  • Demonstrated tenacity and comfort with ambiguity
  • Tools expertise including Airtable, Atlassian Suite, Google Suite, and Slack or similar
  • Experience working with distributed teams and/or distributed organizations
  • Working understanding of software development principles, practices, and architectures.
  • Familiarity with microservices architecture in highly scalable cloud-based applications
  • Experience leading production deployments and owning launch communications
  • Bachelor's degree is required.

Nice To Haves

  • Knowledge of SQL, Python, Excel and other languages used for basic data analysis
  • Degree in STEM and/or prior experience in a fast-paced technology-driven organization

Responsibilities

  • Act as a strategic thought partner to engineering directors and technical leads, deeply understanding their technology domain to help craft and deliver messaging of progress, problems, and plans to executive leaders.
  • Monitor team progress against deliverables, proactively communicating status updates and collaborating with the team to identify solutions that ensure we stay on track, even when schedules slip.
  • Engage closely with your teams, understanding their agile processes, operational workflows, and engineering team culture to inspire change and innovation in pursuing excellence.
  • Apply your project management expertise to tailor agile best practices for feature-driven and operationally focused software development and QA teams, leveraging methodologies like Scrum, SAFe, Kanban, and other industry standards.

Benefits

  • A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
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