Sr. Technical Program Manager, Amazon Leo

Amazon • Redmond, WA

1d • Onsite

About The Position

Amazon Leo is Amazon’s low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity.

You are responsible for managing the lifecycle of a complex cross-functional program with considerable impact. Your program may focus on a single product in a critical technology area or you may work more broadly, managing larger initiatives that span organizations or geographies in support of a larger business objective. You may also be responsible for the delivery of large and complex projects that may or may not be tied to a larger program. You may be assigned to manage the roadmap for an organization, which may include contributing to OP1/OP2 narratives, and ownership of one or more organizational goals. As a senior technology program owner, you are accountable for the overall strategy as well as driving teams inside and outside your organization to deliver. You are able to define the program (mission, vision, tenets), set objectives, analyze data, drive improvements that are quantified with metrics, and influence resource allocation. You understand the systems in your product or program space, their limitations, scaling factors, boundary conditions, and reasons behind architectural decisions (Q. Why did we build X? What business goal does it solve? Do we need to build something else– if so why?).

To ensure business and technical stakeholder needs are aligned, you drive mindful discussions that lead to crisp decisions. You provide context (past, current, and future) for business/technology choices and a long-term perspective. You partner with customers and engineering teams to determine which projects move forward and in what priority order. You use your technical judgment to question proposals and test assumptions (Q. Do we need to build this at all?). You enlist Senior/Principal Engineer to ensure architecture(s) scale (or will scale) to match the “think big” business case. You make smart trade-offs (e.g., time vs. effort vs. features). You create plans that have clear, measurable success criteria. You clearly communicate progress and outcomes.
You oversee the gap between teams, processes, and system architectures. You help teams/your organization reduce exposure to classic failure modes (e.g., requirements not sufficiently understood/documented, ineffective cross-team collaboration, long-term impact(s) from of the use of third-party technologies. You solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks). You demonstrate good judgment in how and when to escalate (without damaging relationships). You are data-driven. You regularly review metrics and proactively seek out new and improved data/mechanisms for visibility. You ensure your program stays aligned with organizational objectives.

You understand technical program management and engineering best practices. You may be asked to use your knowledge to assess development processes, test plans, and operations/maintenance requirements. You work with teams to improve concurrent project delivery. You streamline and/or eliminate excess process. You influence teams to decouple from dependencies and eliminate architecture problems that stifle innovation or cause user dissatisfaction, development collisions, and/or outages. You are an excellent communicator. You write effective narratives (Amazon 6-pager) and present them effectively to Directors and VPs. You routinely deliver the right things with limited guidance. When confronted with discordant views, you are able to find the best way forward and influence others to follow that path (build consensus). You actively recruit and develop others by mentoring in your organization and/or at your location. You provide constructive feedback for engineer, manager, and other peers.

Export Control Requirement:
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Requirements

• 5+ years of technical product or program management experience
• 7+ years of working directly with engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• Bachelor's degree in engineering, computer science or equivalent
• Must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Nice To Haves

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
• 8+ Experience in Aviation or Consumer Electronics Program Management
• Thrive in a startup like environment and have an entrepreneurial mindset.

Responsibilities

• Managing the lifecycle of a complex cross-functional program with considerable impact.
• Focusing on a single product in a critical technology area or working more broadly, managing larger initiatives that span organizations or geographies in support of a larger business objective.
• Delivery of large and complex projects that may or may not be tied to a larger program.
• Managing the roadmap for an organization, which may include contributing to OP1/OP2 narratives, and ownership of one or more organizational goals.
• Accountable for the overall strategy as well as driving teams inside and outside your organization to deliver.
• Defining the program (mission, vision, tenets), setting objectives, analyzing data, driving improvements that are quantified with metrics, and influencing resource allocation.
• Understanding the systems in your product or program space, their limitations, scaling factors, boundary conditions, and reasons behind architectural decisions.
• Driving mindful discussions that lead to crisp decisions to ensure business and technical stakeholder needs are aligned.
• Providing context (past, current, and future) for business/technology choices and a long-term perspective.
• Partnering with customers and engineering teams to determine which projects move forward and in what priority order.
• Using technical judgment to question proposals and test assumptions.
• Enlisting Senior/Principal Engineer to ensure architecture(s) scale (or will scale) to match the “think big” business case.
• Making smart trade-offs (e.g., time vs. effort vs. features).
• Creating plans that have clear, measurable success criteria.
• Clearly communicating progress and outcomes.
• Overseeing the gap between teams, processes, and system architectures.
• Helping teams/your organization reduce exposure to classic failure modes (e.g., requirements not sufficiently understood/documented, ineffective cross-team collaboration, long-term impact(s) from of the use of third-party technologies.
• Solving ambiguous problems and proactively identifying and mitigating risks (before they become roadblocks).
• Demonstrating good judgment in how and when to escalate (without damaging relationships).
• Regularly reviewing metrics and proactively seeking out new and improved data/mechanisms for visibility.
• Ensuring your program stays aligned with organizational objectives.
• Assessing development processes, test plans, and operations/maintenance requirements.
• Working with teams to improve concurrent project delivery.
• Streamlining and/or eliminating excess process.
• Influencing teams to decouple from dependencies and eliminate architecture problems that stifle innovation or cause user dissatisfaction, development collisions, and/or outages.
• Writing effective narratives (Amazon 6-pager) and presenting them effectively to Directors and VPs.
• Routinely delivering the right things with limited guidance.
• Finding the best way forward and influencing others to follow that path (build consensus) when confronted with discordant views.
• Actively recruiting and developing others by mentoring in your organization and/or at your location.
• Providing constructive feedback for engineer, manager, and other peers.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree