Sr. Technical Program Manager - Cloud Planning

Microsoft • Redmond, WA

3d • $119,800 - $261,000

About The Position

Microsoft's Cloud Supply Chain (CSCP) organization enables the infrastructure supporting Microsoft's cloud and AI business. Within CSCP, Microsoft Cloud Planning (MCP) is responsible for forecasting, demand planning, and supply planning across Microsoft's cloud infrastructure and hardware ecosystem. This position partners with engineering teams on capacity planning, deployment readiness, and infrastructure planning, helping ensure capacity readiness and customer experience.

Requirements

• Bachelor's degree and 4+ years of experience in engineering, product/technical program management, data analysis, or product development, or equivalent experience.
• 4+ years of experience managing cross-functional and/or cross-team projects.
• Ability to meet Microsoft, customer, and/or government security screening requirements, including passing the Microsoft Cloud Background Check upon hire or transfer and every two years thereafter.

Nice To Haves

• Experience with demand forecasting or supply chain planning in cloud infrastructure and/or high-tech hardware supply chains.
• Experience leading cross-functional programs with stakeholders across Product, Engineering, Finance, Operations, and Supply Planning.
• Experience developing long-term program strategies while managing day-to-day execution and operational priorities.
• Experience managing multiple concurrent projects with competing priorities and deadlines.
• Experience driving outcomes in ambiguous environments while adapting to changing business needs.
• Proven ability to influence stakeholders and drive alignment across cross-functional teams.
• Proficiency with Microsoft 365 productivity tools, including Excel, PowerPoint, and Word.
• Experience using enterprise planning systems such as SAP, Oracle, or E2open and business intelligence/analytics tools such as SQL, Power BI, or Tableau.
• Master's degree in Business, Engineering, Supply Chain Management, or a related field (e.g., MBA, MS).

Responsibilities

• Serve as the primary point of contact and strategic partner for engineering teams on capacity planning, deployment readiness, and infrastructure planning initiatives.
• Translate customer demand forecasts into optimized capacity and deployment plans across the infrastructure supply chain.
• Develop and implement end-to-end risk detection methodologies, metrics, and KPIs spanning demand forecasts through live capacity deployment.
• Design and implement risk mitigation processes across planning, deployment, and operational execution.
• Analyze planning systems and data pipelines to improve alignment between Sales & Operations Planning (S&OP) and Sales & Operations Execution (S&OE) processes.
• Lead automation initiatives that improve risk detection, proactive monitoring, and mitigation capabilities.
• Establish and lead weekly and monthly business reviews, performance metrics, and operational reporting for short-term planning activities.
• Drive continuous process, systems, and tooling improvements to enhance planning efficiency, scalability, and decision-making.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior