Sr. Technical Program Manager
About The Position
The role drives horizontal AI operations and enablement across the organizations it supports, helping teams advance AI efforts in alignment with the Chief AI Transformation & Simplification Officer’s strategy. It builds the operating mechanisms that connect horizontal organizations with the people, capabilities, and resources they need to adopt AI, while supporting program management for priority initiatives. The role works closely with initiative owners and partners across the horizontal organizations, the AI Acceleration team, Finance, Engineering, and other parts of PayPal. It coordinates enablement activities and forward-deployed AI pods, tracks progress and dependencies, and helps resolve cross-team issues. The role also maintains a central view of AI efforts across the AI Acceleration team and provides consolidated updates for leadership.
Requirements
- 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
Responsibilities
- Develop and implement program plans and budgets.
- Coordinate cross-functional teams and third-party contractors.
- Identify risks and develop mitigation strategies.
- Ensure projects are completed on time and within budget.
- Provide strategic guidance to project managers.
- Maintain relationships with key stakeholders.
- Mentor junior project managers.
- Drive horizontal AI enablement operations, establishing practical ways for supported organizations to engage with AI Acceleration, access relevant resources, and advance their AI efforts.
- Help partner with CoS and help translate the Chief AI Transformation & Simplification Officer’s strategy into aligned activities and execution plans across the horizontal organizations the role supports.
- Partner with horizontal leaders and teams to understand AI enablement needs, connect them with relevant capabilities, and coordinate follow-through.
- Coordinate enablement activities with the AI Enablement team, such as training, office hours, demonstrations, champion networks, guidance, and knowledge sharing.
- Gather feedback from horizontal teams about adoption needs, barriers, and effective practices; use it to improve enablement support.
- Support program management for priority AI initiatives, working closely with initiative owners to track plans, milestones, commitments, risks, dependencies, and decisions needed.
- Coordinate across horizontal teams, AI Acceleration, Finance, Engineering, and other partners to align work and address cross-team dependencies.
- Partner with Engineering and other relevant teams to coordinate forward-deployed AI pods around priority initiatives, including participants, working rhythms, milestones, and dependencies.
- Maintain a central view of AI efforts across the AI Acceleration team, consolidating status, milestones, risks, dependencies, and decisions needed.
- Prepare clear leadership updates on horizontal AI efforts and broader AI Acceleration work.
- Facilitate working sessions and reviews; document decisions, actions, owners, and due dates, and follow through to closure.
- Support initiative owners and Finance in coordinating business-case inputs, including value, investment, resourcing, delivery assumptions, and expected outcomes.
- Track agreed measures of enablement, adoption, and initiative progress with accountable business and delivery partners.
- Improve operating practices, tools, and templates that support horizontal AI enablement and execution.
Benefits
- generous paid time off
- healthcare coverage for you and your family
- resources to create financial security
- support your mental health
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
