Sr. Technical Program Manager - Security (Enterprise Identity & Access)

Cloudflare•San Francisco, CA

5d•Onsite

About The Position

We need to solve big security challenges at scale. As a Technical Program Manager focused on Enterprise Identity and Access Management (EIAM), you will help discover, define, and drive the execution of workforce access programs that ensure the right people have the right access to the right resources at the right time. You will work with the Security team and all of our stakeholders to: Partner with the Enterprise Identity and Access Management team as their dedicated Technical Program Manager, driving programs across workforce IAM, and identity governance and administration (IGA) Drive adoption and maturity of access management tooling to advance least-privilege, just-in-time access, and self-service request and approval workflows at scale Lead the program to restrict access to the IL4 environment — partnering with Security, Legal/Compliance, and infrastructure teams to define eligibility, remediate abnormal access, and stand up sustainable controls and evidence to keep compliant Connect with stakeholders through expert communication and diplomacy to maintain alignment and encourage collaboration Build automations and AI agents to handle routine program administration at scale Utilize AI platforms to consolidate diverse project streams into unified roadmaps, generating initial metrics, status updates, and executive reporting dashboards Support the long term program roadmap planning, manage project updates aligned with the roadmap and report on project level OKRs Navigate high-ambiguity environments and shifting priorities by pairing sound judgment with AI insights to implement proactive risk-mitigation frameworks Identify stakeholders and drive alignment, including dependency identification and tracking Manage change to scope, timeline, key results/outcomes and budget Maintain a project management framework using milestones, communication plans, decision logs, issues, risks, etc. Balance the focus on long term vision and roadmap versus addressing high risk tactical security issues

Requirements

8+ years of experience in technical program management and a desire for continuous improvement
Experience in cybersecurity or security program management in a technical, fast-moving environment
Working knowledge of IAM concepts — SSO, MFA, identity lifecycle, role-based access control, least privilege, and identity governance and administration (IGA), including access reviews and certifications
BS in Computer Science, Information Technology, Information Security or related field or equivalent experience
Proven track record of creating realistic project plans, managing dependencies, and overseeing execution to meet commitments with predictability
Proven track record of effective communication at various levels including executive level
Hands-on experience or a strong competency in leveraging AI productivity tools and development platforms (e.g., Gemini Gems, OpenCode, etc) to automate routine program administration, with rigorous human-in-the-loop review of AI output
Comfortable managing tight deadlines, changing priorities, and ambiguity
Proven ability to forge and sustain effective partnerships internally and externally
Strong competency with Confluence and Jira and various development methodologies
Embraces technology including automation and AI augmentation
Experience working with multiple time zones and cross-functional teams

Responsibilities

Partner with the Enterprise Identity and Access Management team as their dedicated Technical Program Manager, driving programs across workforce IAM, and identity governance and administration (IGA)
Drive adoption and maturity of access management tooling to advance least-privilege, just-in-time access, and self-service request and approval workflows at scale
Lead the program to restrict access to the IL4 environment — partnering with Security, Legal/Compliance, and infrastructure teams to define eligibility, remediate abnormal access, and stand up sustainable controls and evidence to keep compliant
Connect with stakeholders through expert communication and diplomacy to maintain alignment and encourage collaboration
Build automations and AI agents to handle routine program administration at scale
Utilize AI platforms to consolidate diverse project streams into unified roadmaps, generating initial metrics, status updates, and executive reporting dashboards
Support the long term program roadmap planning, manage project updates aligned with the roadmap and report on project level OKRs
Navigate high-ambiguity environments and shifting priorities by pairing sound judgment with AI insights to implement proactive risk-mitigation frameworks
Identify stakeholders and drive alignment, including dependency identification and tracking
Manage change to scope, timeline, key results/outcomes and budget
Maintain a project management framework using milestones, communication plans, decision logs, issues, risks, etc.
Balance the focus on long term vision and roadmap versus addressing high risk tactical security issues

Benefits

Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave