Sr. Technical Program Manager - Security (EIAM)

Cloudflare • Austin, TX

1d • Onsite

About The Position

Cloudflare is seeking a Technical Program Manager focused on Enterprise Identity and Access Management (EIAM) to address significant security challenges at scale. This role involves discovering, defining, and driving the execution of workforce access programs to ensure appropriate access to resources. The TPM will partner with the Security team and stakeholders to drive programs across workforce IAM and identity governance and administration (IGA), enhance access management tooling for least-privilege and just-in-time access, and lead initiatives to restrict access to sensitive environments. The role also includes building automations and AI agents, utilizing AI platforms for roadmap consolidation and reporting, supporting long-term roadmap planning, managing project updates and OKRs, navigating ambiguity with AI insights, identifying and aligning stakeholders, managing changes to scope, timeline, and budget, and maintaining a project management framework. The TPM will balance long-term vision with tactical security issue resolution.

Requirements

• 8+ years of experience in technical program management and a desire for continuous improvement
• Experience in cybersecurity or security program management in a technical, fast-moving environment
• Working knowledge of IAM concepts — SSO, MFA, identity lifecycle, role-based access control, least privilege, and identity governance and administration (IGA), including access reviews and certifications
• BS in Computer Science, Information Technology, Information Security or related field or equivalent experience
• Proven track record of creating realistic project plans, managing dependencies, and overseeing execution to meet commitments with predictability
• Proven track record of effective communication at various levels including executive level
• Hands-on experience or a strong competency in leveraging AI productivity tools and development platforms (e.g., Gemini Gems, OpenCode, etc) to automate routine program administration, with rigorous human-in-the-loop review of AI output
• Comfortable managing tight deadlines, changing priorities, and ambiguity
• Proven ability to forge and sustain effective partnerships internally and externally
• Strong competency with Confluence and Jira and various development methodologies
• Embraces technology including automation and AI augmentation
• Experience working with multiple time zones and cross-functional teams

Responsibilities

• Partner with the Enterprise Identity and Access Management team as their dedicated Technical Program Manager, driving programs across workforce IAM, and identity governance and administration (IGA)
• Drive adoption and maturity of access management tooling to advance least-privilege, just-in-time access, and self-service request and approval workflows at scale
• Lead the program to restrict access to the IL4 environment — partnering with Security, Legal/Compliance, and infrastructure teams to define eligibility, remediate abnormal access, and stand up sustainable controls and evidence to keep compliant
• Connect with stakeholders through expert communication and diplomacy to maintain alignment and encourage collaboration
• Build automations and AI agents to handle routine program administration at scale
• Utilize AI platforms to consolidate diverse project streams into unified roadmaps, generating initial metrics, status updates, and executive reporting dashboards
• Support the long term program roadmap planning, manage project updates aligned with the roadmap and report on project level OKRs
• Navigate high-ambiguity environments and shifting priorities by pairing sound judgment with AI insights to implement proactive risk-mitigation frameworks
• Identify stakeholders and drive alignment, including dependency identification and tracking
• Manage change to scope, timeline, key results/outcomes and budget
• Maintain a project management framework using milestones, communication plans, decision logs, issues, risks, etc.
• Balance the focus on long term vision and roadmap versus addressing high risk tactical security issues

Benefits

• Equity
• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance
• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan
• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree