Sr. Technical Program Manager, Ring AI

Amazon • Toronto, ON

1d • Onsite

About The Position

Ring is seeking a Senior Technical Program Manager (Sr. TPM) to lead the development of highly scalable software solutions that power Ring cameras, video doorbells, and other security devices. In this role, you will work closely with software, AI science, hardware, and product teams to deliver innovative product experiences to customers around the world. Ideal candidates will have a technical background, be detail-oriented, possess strong communication skills, be proficient in orchestrating multisite development, and have excellent problem-solving abilities. You will form program teams, break down complex initiatives into well-defined workflows, develop robust program plans, and drive schedules to ensure the timely completion of deliverables. You will assess risks, anticipate bottlenecks, balance business needs with technical constraints, reconcile tradeoffs, provide escalation management, and encourage measured risk-taking to maximize customer and business benefits. As a Sr. TPM, you will be the engine driving development activities, connecting global teams, and ensuring senior leaders are updated and aligned through regular business reviews. We are seeking entrepreneurial individuals who thrive on solving complex problems in a dynamic environment.

Requirements

• 5+ years of technical product or program management experience
• 7+ years of working directly with engineering teams experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• 3+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience

Nice To Haves

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience in technical program management working directly with software engineering teams
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Responsibilities

• Leading global teams through the product development lifecycle from concept through market launch.
• Formulating program plans that balance business needs, technical risks, product performance, schedule constraints, costs, and resource availability.
• Driving engineering program execution, reconciling technical trade-offs, resolving blocking issues, and tracking and reporting status.
• Leveraging program management and software development best practices to drive results.
• Facilitating effective team collaboration and communication across organizations and geographies.
• Reconciling commitments and gaining alignment across multiple teams with competing priorities.

Benefits

• health insurance (medical, dental, vision, prescription, basic life & AD&D insurance)
• Registered Retirement Savings Plan (RRSP)
• Deferred Profit Sharing Plan (DPSP)
• paid time off
• other resources to improve health and well-being
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed