Sr. Technical Program Manager, NPI & hardware system bring-up, Server Development

Amazon • Cupertino, CA

39d • $148,700 - $231,400 • Onsite

About The Position

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain. The AWS Hardware Engineering team creates compute and storage server designs for Amazon’s web services. Our engineers work with leading edge technologies, solve challenging problems, influence the industry’s roadmaps, and develop new and unique solutions that are ahead of the pack. We work in an environment that fosters innovation and creativity. We encourage and invest in new directions and new ideas that will serve our customers better. We sometimes fail, but we learn from such failures and we improve. It is because of the team and our constant focus on the customers, that we are able to develop creative and new designs that set the standards on performance, quality, cost, and operational excellence.

As a member of the Server Hardware Engineering team you will own and lead the design and development of server products utilizing a wide range of design and manufacturing partners. You will work closely with our customers to understand their technical needs and business goals, leveraging your experience with server design and the knowledge of various teams to architect the solutions that we will deploy at scale. To deliver your products you will work with an interdisciplinary team of component, firmware, test, qualification, and integration engineers, and lead our design and manufacturing partners to bring these servers to the data center. After launch you will oversee the fleet of servers you develop, monitoring their quality and how they are meeting the customer requirements.

This is a fast-paced, intellectually challenging position, and you’ll work with thought leaders in multiple technology areas. You’ll have high standards for yourself and everyone you work with, and you’ll be constantly looking for ways to improve your products' performance, quality, and cost. We’re changing an industry, and we want individuals who are ready for this challenge and want to reach beyond what is possible today.

Requirements

• 7+ years of technical product or program management experience
• 7+ years of analytical, quantitative, communication, and presentations experience
• Experience building and evaluating system-level technical design
• Experience leading highly technical programs involving infrastructure, complex systems, systems engineering
• Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules
• Experience managing complex hardware systems and programs across cross functional teams, building processes and coordinating release schedules

Nice To Haves

• 7+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
• Experience owning and driving complex server system NPIs such as compute, gpu (AI/ML), or storage servers
• Extensive experience managing complex hardware systems and programs, building processes, complicated schedules with many dependencies, identifying risks, trade-offs, designing 2-way doors

Responsibilities

• Manage large, complex New Product Introduction (NPI) programs, delivering critical solutions, significant improvements, new mechanisms, or deprecating systems that are no longer needed.
• Successfully manage all stages (from concept to launch).
• Understand the architecture of the hardware systems you own.
• Influence team technical priorities and business strategy through data-driven contributions.
• Communicate ideas effectively, verbally and in writing, to a wide range of audiences including Directors and VPs.
• Foster a constructive dialogue, harmonize discordant views, and lead the resolution of contentious issues (build consensus).
• Partner successfully with customers, stakeholders, and engineering teams.
• Ensure program management practices set a great example to others.
• Routinely and efficiently deliver the right things.
• Define clear goals and objectives.
• Drive crisp decisions in your program area about what projects move forward and in what priority order.
• Proactively identify risks and bring them to the attention of your team and stakeholders with plans for mitigation before they become roadblocks.
• Simplify processes by judiciously adding, refining, and removing procedures.
• Increase the productivity and effectiveness of the teams you work with by applying project management best practices.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed