Sr. Technical Program Manager, Commerce Services - MCCF

Amazon • Toronto, ON

33d

About The Position

Amazon has spent years building one of the world’s most efficient and optimized
supply chains. Our team builds on that foundation and continue to innovate
end-to-end supply chain capabilities for merchants to conduct their on and
off-Amazon business. Our vision is to enable every entrepreneur in the world to
reach every customer in the world through every channel they can imagine. Our
team’s mission is to help merchants of all sizes grow their business beyond
Amazon by using Amazon’s optimized and efficient supply chain network,
multichannel distribution capabilities and services.

As we rapidly scale to serve our off-Amazon customers, we need a Technical
Program Manager (TPM) who can work across our organization and stakeholders,
with both strategic and tactical vision. We are building products that are
fundamental to Amazon’s future, and we are tackling some of the world’s most
intriguing problems involving software architecture design, customer experience,
and business strategy.

As a Senior Technical Program Manager, you will be responsible for identifying,
scoping, and delivering end to end deliverables. You will apply both business
and technical acumen in a fast-paced, ambiguous, and innovative environment. You
thrive through building consensus and driving teams towards results. You will
anticipate bottlenecks, provide escalation management, anticipate and make
trade-offs, and balance the business needs versus technical constraints. An
ability to take large, complex projects and break them down into manageable
pieces to deliver them in a successful and timely manner. Maturity, high
judgment, negotiation skills, ability to influence, analytical talent and
leadership are essential to success in this role.

You'll be the TPM for development teams that are building highly distributed
systems to enable merchants to move their inventory both on and off Amazon
supply chain network to deliver orders to their customers with incredible speed.
You will join a highly technical and entrepreneurial culture defining and
building the next generation of a fulfillment solutions for enterprises, 3rd
party merchants, vendors and brand owners.

Requirements

• 5+ years of technical product or program management experience
• 3+ years of software development experience
• 7+ years of working directly with engineering teams experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Nice To Haves

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

Responsibilities

• Develop and execute project plans with an impact across multiple Amazon teams.
• Demonstrate the ability to provide both structured and creative thinking in a dynamic, evolving, multi team-based environment
• Demonstrate the ability to communicate effectively at multiple levels of management, building trust across the organization, and demonstrating discretion with sensitive information
• Show ownership and leadership skills in coordinating projects across multiple teams, driving them to successful conclusion while building strong, lasting relationships with both internal and external customers
• Be comfortable working in a fast-paced, ever-changing environment while driving teams to complete goals
• Demonstrate the ability to break abstract goals into attainable, measurable work items
• Manage a cross-functional process to translate the desired customer experience into a logically sequenced and optimized product roadmap and product releases

Benefits

• health insurance (medical, dental, vision, prescription, basic life & AD&D insurance)
• Registered Retirement Savings Plan (RRSP)
• Deferred Profit Sharing Plan (DPSP)
• paid time off
• other resources to improve health and well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed