Sr. Technical Program Manager, Alexa Audio

Amazon • Vancouver, BC

49d

About The Position

Want to transform the way people enjoy music, podcasts, radio, and audiobooks?
Then come join the team that delivers the global audio experience on Alexa. Work
with the world’s top audio partners (Apple, BBC, Spotify) to deliver industry
leading experiences across a growing array of Alexa supported devices and
countries, all while being at the forefront of Generative AI and LLM
capabilities.

Come be a part of a growing team where your ideas have the potential to reach
millions. Come work on first to market consumer-facing products, where every
team member is a critical voice in the decision-making process. Come join a team
where you'll have direct ownership and influence, setting the vision and path on
how to bring our goals to reality.

As a Sr. Technical Program Manager on Alexa Audio, you are responsible for
defining and delivering important technical programs aimed at enabling the audio
experience for internal and external partners with broad cross-organizational,
cross-regional, and significant business impact. In this role, you will be
responsible for managing the day-to-day relationships with key partners and
conceptualizing, scoping, and delivering large projects end-to-end.
Responsibilities include managing partner relationships, developing forward
looking strategic road maps, understanding and translating customer needs into
business and systems requirements, driving project schedules from design to
release, and managing the pre/post production launch. You will be expected to
make appropriate trade-offs to optimize time-to-market needs, all while clearly
communicating goals, roles, responsibilities, and desired outcomes to internal
and external teams. You frequently work with senior leadership within Amazon and
our key external partners, so written and verbal skills are paramount.

Requirements

• 5+ years of technical product or program management experience
• 7+ years of working directly with engineering teams experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Nice To Haves

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
• Bachelor's degree in engineering, computer science or equivalent

Responsibilities

• Take ownership of technical business problems, identify and execute possible short and long-term solutions.
• Work cross-functionally with business development, product, engineering, marketing, insights and analytics, legal, etc... to deliver programs effectively.
• Develop mechanisms, processes, and measurement of partner performance and org-wide scalability.
• Identify global stakeholder needs and implement prioritization frameworks.
• Contribute to the definition of our partner program technical strategy and execution.
• Partner with customers, internal teams, external stakeholders, and various other Amazon groups to define the roadmap and associated priority.
• Work directly with complex third party partners, managing relationships, external dependencies, and end-to-end program coordination.

Benefits

• health insurance (medical, dental, vision, prescription, basic life & AD&D insurance)
• Registered Retirement Savings Plan (RRSP)
• Deferred Profit Sharing Plan (DPSP)
• paid time off
• other resources to improve health and well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level