Sr Tech Support Specialist - Engineering

Iberdrola•Pittsfield, MA

5d•Onsite

About The Position

The Senior Tech Support Specialist - Engineering is responsible for the complete development of project CAD construction drawing packages. This includes managing main installation and retirement, all services affected by the project, and individual work orders in SAP for mains and services. The role involves creating main and service tables, drafting job procedures, confirming gas pipe flow pressures using GasCalc software, and drafting new regulator stations and commercial meter sets using CAD and SAP. Additionally, the specialist is responsible for all leak survey CAD maps, updating land base data, adding station numbers to drawings, scanning and saving construction drawings, logging Mass Highway jobs, and providing gas utility information to various external entities. The position also supports drafting needs across multiple departments, manages work order estimates in SAP, handles customer charge projects (including site visits, CAD drawings, dig-safe, permits, and SAP business partner creation), maintains plotters and orders materials, compiles system and state compliance maps, creates variant reports, adds PEDA restriction areas, assists in training new employees, maintains the standard CAD library, supports the operations manager with mapping requests, posts as-built drawings, creates new DigSafe tickets, performs pre-marking for Digsafe, and uses ZGServe in SAP to create service listings.

Requirements

Complete development of project CAD construction drawing packages
Individual work orders in SAP for mains and all services
Create main and service tables for each project
Draft job procedures
Confirm gas pipe flow pressures using GasCalc software
Draft new regulator stations and commercial meter sets using CAD and SAP
Responsible for all leak survey CAD maps
Add new accurate land base to composite maps
Add station numbers from Mass DOT state highway maps to construction & composite drawings
Scan construction drawings jobs and save in a folder on the network drive by work order number for future viewing and records
Save in CAD and PDF form
Log all Mass Highway jobs on the network drive
Review scope of project and added gas utilities if needed and returned to DOT to be updated
Provide requested gas utility information to Mass DOT, surveying firms, engineering companies, city and town engineering departments and contractors
Provide drafting needs for all of Engineering, Marketing, IT, Distribution Dept., Production Dept., Energy Dept., construction, and management
Responsible for work order estimates in SAP for marketing
Responsible for work order estimate in SAP, Cad drawing & dig-safe
Customer charge projects, includes site visit and accompanying CAD drawing, dig-safe and permits and create a business partner in SAP and a DP80 CIAC quote in SAP
Maintain plotters
Order materials (example: plotter paper, toner, and service) when needed
Compile system maps in CAD (Pittsfield, North Adams, Adams, Greenfield & Williamstown)
Compile state compliance maps in in CAD for various towns (As required)
Create variant reports
Add PEDA restriction areas to Pittsfield composite maps in CAD
Assist in training new engineering employees on putting a project together in CAD and the use of the Berkshire Gas Company standards
Maintain standard CAD library for engineering use
Create standard connections
Support operations manager with all mapping and drawing requests
Post as-built main construction and service drawings for records department as needed
Creates new DigSafe tickets for work orders
Pre-marking the project for Digsafe
Uses ZGServe in SAP to create service listings for each street of gas main installation project

Responsibilities

Responsible for complete development of project CAD construction drawing packages which include: main installation and retirement, all services affected by project, Individual work orders in SAP for mains and all services.
Create main and service tables for each project and draft job procedures.
Confirm gas pipe flow pressures using GasCalc software
Draft new regulator stations and commercial meter sets using CAD and SAP.
Responsible for all leak survey CAD maps for every town Berkshire Gas covers. (Update yearly)
Add new accurate land base to composite maps so new mains can be easily posted.
Add station numbers from Mass DOT state highway maps to construction & composite drawings for all state highway projects.
Scan construction drawings jobs and save in a folder on the network drive by work order number for future viewing and records. Save in CAD and PDF form.
Log all Mass Highway jobs on the network drive.
Review scope of project and added gas utilities if needed and returned to DOT to be updated.
Provide requested gas utility information to Mass DOT, surveying firms, engineering companies, city and town engineering departments and contractors.
Provide drafting needs for all of Engineering, Marketing, IT, Distribution Dept., Production Dept., Energy Dept., construction, and management.
Design services - responsible for work order estimates in SAP for marketing.
Service to construct - responsible for work order estimate in SAP, Cad drawing & dig-safe.
Customer charge projects, includes site visit and accompanying CAD drawing, dig-safe and permits and create a business partner in SAP and a DP80 CIAC quote in SAP.
Maintain plotters), order materials (example: plotter paper, toner, and service) when needed
Compile system maps in CAD (Pittsfield, North Adams, Adams, Greenfield & Williamstown)
Compile state compliance maps in in CAD for various towns (As required)
Create variant reports.
Add PEDA restriction areas to Pittsfield composite maps in CAD.
Assist in training new engineering employees on putting a project together in CAD and the use of the Berkshire Gas Company standards.
Maintain standard CAD library for engineering use. Create standard connections
Support operations manager with all mapping and drawing requests.
Post as-built main construction and service drawings for records department as needed.
Creates new DigSafe tickets for work orders.
Pre-marking the project for Digsafe.
Uses ZGServe in SAP to create service listings for each street of gas main installation project.