[C]-Lead Network Administrator N Level 3

V R Della Infotech•Minneapolis, MN

10d

About The Position

The Sr.Tech Lead (Network) serves as the primary interface between clients and technical delivery teams, combining networking expertise with stakeholder management, service delivery oversight, incident leadership, and strategic consulting. The role is responsible for ensuring network services meet client expectations while driving operational excellence and continuous improvement. The position is a six-month contract with potential for extension. It is based in Chicago or may be remote for the right candidate; hybrid flexibility is available for an onsite role.

Requirements

Bachelor's degree in computer science, information technology, or a related field, or equivalent experience.
10 or more years of experience designing, deploying, and managing large-scale enterprise networks.
Excellent analytical, problem-solving, and communication skills.
Ability to work effectively in a team environment and collaborate with cross-functional teams.

Nice To Haves

CCNP certification in Routing & Switching or Enterprise; CCIE preferred.
Experience with Cisco Catalyst, Nexus, or Meraki switches; ISR or ASR routers; and Meraki AP platforms.
Deep knowledge of OSPF, BGP, EIGRP, and MPLS routing protocols.
Expertise in VLANs, STP, HSRP/VRRP, EtherChannel, and QoS switching technologies.
Expertise in VPN, SD-WAN, and MPLS WAN technologies.
Familiarity with IPv4/IPv6 subnetting, ACLs, NAT, and DHCP.
Experience with high-availability and failover technologies.
Scripting knowledge in Python or Ansible.

Responsibilities

Act as the primary point of contact for key client stakeholders.
Conduct regular service reviews, governance meetings, and executive updates.
Communicate network incidents, risks, changes, and remediation plans to clients.
Build trusted-advisor relationships and understand client business objectives.
Manage escalations and ensure timely resolution of critical issues.
Oversee day-to-day operations of enterprise network environments.
Ensure network availability, performance, security, and compliance targets are met.
Lead major incident management and root-cause analysis efforts.
Coordinate maintenance activities and change implementations with internal and client teams.
Review operational metrics, SLAs, and service performance reports.
Provide technical leadership for LAN, WAN, MPLS, SD-WAN, Internet, data center, and cloud networking solutions.
Guide network upgrades, migrations, and transformation initiatives.
Review network designs and recommend improvements aligned with client requirements.
Ensure network resiliency, redundancy, and disaster recovery capabilities.
Coordinate with carriers, service providers, and OEM vendors.
Manage vendor escalations and service delivery commitments.
Collaborate with project managers, infrastructure teams, security teams, and business stakeholders.
Lead and mentor network engineers and operations teams.
Drive operational excellence and continuous service improvement initiatives.
Foster a customer-centric culture within technical teams.