Sr Tariff Analyst

Consumers Energy•MULTIPLE LOCATIONS, MI

2d•Hybrid

About The Position

Consumers Energy is Michigan’s largest energy provider, serving 6.8 million residents across 68 Lower Peninsula counties. The company is committed to delivering reliable, clean, and affordable energy 24/7. This position is not eligible for immigration sponsorship. This is a hybrid (virtual/onsite) position with required onsite days on Monday, Tuesday, and Thursday, and may be assigned to any Consumers Energy Service Center in Michigan's lower Peninsula. The selected candidate must be within a commutable distance or willing to relocate (relocation package available). The Senior Tariff Analyst plays a key role in overseeing the Company’s gas and electric tariffs, supporting the development and modification of tariff language for regulatory proceedings with the Michigan Public Service Commission. This role is responsible for configuration within the Company’s billing system, including accounting requirements, configuration requirements, bill messaging, bill print, and overall billing accuracy. The incumbent collaborates with business partners, Legal, and enterprise-wide leadership to ensure compliance with all rates, tariffs, and regulatory requirements. This role also supports the configuration of standard and complex billing requirements while ensuring accurate billing and consistent tariff application.

Requirements

Demonstrated broad knowledge of regulatory laws and organizational structure, with specific expertise in the energy and utility industry
Ability to influence and build strong relationships across the organization
Strong verbal and written communication skills with the ability to engage all levels of the organization
Ability to effectively manage multiple priorities, tasks, and assignments
Ability to analyze and interpret complex information, conduct research, and manage highly confidential and time-sensitive matters
Strong technical writing skills
Billing configuration knowledge, including billing schemas, rates, price keys, operands, rate types, and rate determinants
Bachelor’s degree in English, Business Administration, Political Science, Finance, Legal Studies, or a related field, with four (4) or more years of experience in Rates, Billing, Customer Service, or Auditing, along with a strong utility operations background. Experience in report creation, learning new technology, change management, and data analysis.
Associate’s degree in English, Business Administration, Political Science, Finance, Legal Studies, or a related field, with six (6) or more years of experience in Rates, Billing, Customer Service, or Auditing, along with a strong utility operations background. Experience in report creation, learning new technology, change management, and data analysis.
High School Diploma with eight (8) or more years of experience in Rates, Billing, Customer Service, or Auditing, along with a strong utility operations background. Experience in report creation, learning new technology, change management, and data analysis.

Nice To Haves

Relocation package is available for those that qualify

Responsibilities

Research complex billing issues, including customer complaints and discrepancies
Monitor Public Utility Commissions for changes in regulatory policies and procedures
Participate in assigned project teams and collaborate to identify potential issues or conflicts with SAP configuration
Lead regulatory proceedings, including: Reviewing tariff proposals for potential billing system impacts, Providing production invoices for audit requests, Supporting the Rate Administration team with Staff and Intervenor Testimony review, PFD summaries, and final order summaries
Review complex production and/or audit simulation invoices following transport to production impacting rate configuration
Perform complex account setup, including the creation of standard work instructions to ensure consistency
Perform other duties as assigned or as necessary