Sr Systems Engineer

Vistance Networks • Montreal, QC

11d • Hybrid

About The Position

In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do. Our RUCKUS Smart Wi-Fi, ICX switching, IoT, rich AI/ML Analytics software, secure policy user/device onboarding software, and broad portfolio of network management and control all redefine what’s possible in wireless connectivity and network performance with flexibility, reliability, and affordability. RUCKUS has an unbeaten track record of working better than anyone else in the industries we serve. We are seeking a Systems Engineer to support our Eastern Canada territory, serving our customers, partners, and Canadian Federal Government clients. Candidates must be based in the Montreal area and be fluent in both English and French. The Systems Engineer is responsible for providing customer‑centric technical sales support, technical account management, and trusted advisory services. In collaboration with Territory Account Managers and Partner Account Managers, this role supports the sale of RUCKUS networking solutions. Key activities include conducting consultative solution discussions, delivering technical demonstrations, developing architectural designs and best practices, managing proof‑of‑concept evaluations, and presenting technical content to customers, partners, and prospects. The successful candidate will be a self‑motivated professional with strong technical acumen, comprehensive industry knowledge, and demonstrated experience in an end‑customer–facing Systems Engineer capacity.

Requirements

• 5+ years of experience working with Wi-Fi and switching vendor solutions (Ruckus, Brocade, Juniper, Arista, Cisco, Cisco Meraki, Aruba, Aerohive, Xirrus, Extreme, Dell, etc.)
• Strong ability to support and manage the process of troubleshooting complex technical problems.
• Highly effective technical presentation skills
• Strong verbal and written communication skills
• A proficient understanding of pre-sales engineering, technical sales processes, and critical account management
• Reside in the Montreal region
• Able to travel 50%
• Full bilingual proficiency in English and French, both written and spoken.

Nice To Haves

• Bachelor’s degree in electrical engineering; Networking Engineering, Information Technology Management Information Systems, Computer Science required
• Master’s degree in electrical engineering; Networking Engineering, Information Technology Management Information Systems, Computer Science preferred
• A professional or associate-level networking industry certification such as CCNA, BPIPA, JNCIA, Cisco, Aruba, RUCKUS, CWNA, etc.
• A proficient understanding of pre-sales engineering, technical sales processes, and critical account management
• Working knowledge of networking technical skills; specifically, 802.11 Wi-Fi technology evolution releases (Wi-Fi 5, 6, 7), RF antenna signal propagation behavior, best practices design and assessment, predictive heat map creation, wireless troubleshooting, wireless network optimization, IP routing and switching WAN/LAN design, setup and configuration, Layer 4-7 application services, security authentication methods and products, SASE, SD-WAN, RADIUS, AD, Virtualization environments/deployments, VM installations, (any of VMWare, KVM, Hyper-V, GCE, Azure, AWS), secure device/user onboarding solutions, etc. DevOps/REST or other common API programming knowledge a plus
• General knowledge of the following areas of specialization: Cloud services (SaaS); VLAN; security; VoIP; QoS wired/wireless; BYOD/MDM; P2P; mesh; wireless controller architectures; Wi-Fi protocols and transmission, RF design, indoor and outdoor wireless deployments; packet capture/analysis tools; and WLAN security
• Working knowledge of WI-FI design tools such as Ekahau and Hamina, etc.

Responsibilities

• Pre-sales engineering network design, radio frequency passive and/or active planning, bill of material creation, sales opportunity engagement, and technical training individually or in larger group settings
• Identifying and driving the development of a territory account plan based on awareness of the business economics and trends of the industries, including vertical markets
• Have a working knowledge of RUCKUS Networks wireless, wired and software solutions
• Act as a trusted technical advisor to end-customers and partners with the ability to differentiate and competitively position RUCKUS solutions
• Assist the Territory and/or Partner Account Manager in driving revenue and selling solutions to achieve quota goals

What This Job Offers

• Job Type: Full-time
• Career Level: Senior