Sr. Systems Engineer

SS&C Technologies•Remote - Missouri, US, MO

3d•Hybrid

About The Position

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Kick off your software engineering career on our Quality & Automation team. You will learn modern test engineering practices while contributing real code, automated tests, and quality improvements. We welcome candidates new to finance. Sr. Systems Engineers perform complex technical analysis of application and database systems. They assist in the evaluation of applications and technology for current and future implementation. They monitor and control the performance and status of applications. They provide highly skilled technical assistance in application, engineering, and architecture. They identify and diagnose complex application problems and factors affecting performance. Sr. Systems Engineers function in a lead role for longer-term, larger-scale projects. They develop technical standards and provide resolution for complex application problems. Sr. Systems Engineers are seasoned, experienced associates who possess in-depth knowledge in software administration activities and demonstrate high-level skills with extensive proficiency. They use best practices and knowledge of internal or external business issues to improve products or services. They function as a resource for colleagues with less experience and may direct the work of other staff members. We are looking for a motivated Sr. Systems Engineer with strong analysis skills to independently support Middleware and Back-End Applications running on Linux and Oracle. The engineer will work with clients, client advocates, professional services, TI Infrastructure Server Support and DBA teams to maintain our in-house Chorus BPM application. The engineer will manage the execution activities for all change requests and break fix incidents; including application upgrades, code/configuration/integration SQL changes, and develop automation through complex scripts. The application support includes handling issue escalations, synopsis/root cause analysis and lessons learned. The engineer will provide complete documentation of process & procedures, service ticket completion, and change control requests. The engineer will participate in 24 x 7 on call delivery support as part of a scheduled rotation with other team members. Day to Day support and maintenance of 24x7 in-house Chorus BPM client hosted application and database; including change, break fix operations and root cause analysis. Collaborate closely with our business, client teams, and clients to support the application and database platforms; in a highly remote work environment. Ability to work in a fast pace, complex, and changing environment with real-time problem solving. Perform after hours / weekend work requests and break fix resolution. Participate in the team on-call rotation supporting the Chorus BPM Application for hosted clients.

Requirements

Bachelor's degree and 3 years of related experience, or high school degree and 5 years of related experience.
At least 3-5 years of experience in software application administration and support required in UNIX and Windows environments.
2+ years of SQL experienceUpdating Table and zStored Procedures.
Experience with any of the following technologies is expected: Oracle, Postgres, DB2, MSSQL, MongoDB.
Knowledge and understanding of network, hardware, and operating systems.
Expertise in server/infrastructure management & automation.
Working knowledge of business goals, IT standards, strategy and service level agreements.
Strong oral and written communication; adjusting based upon audience.
2-5 years of experience database administration.
Understanding of database standards, best practices and procedures.
Stored Procedure scripting.
Database performance tuning experience.
SQL Plan management.
AWR analysis.
Basic optimization.
Knowledge of CDB and PDB DB architecture.
Strong knowledge of multi-tiered/highly available application infrastructure.

Nice To Haves

Additional proficiency in Oracle is ideal.

Responsibilities

Perform complex technical analysis of application and database systems.
Assist in the evaluation of applications and technology for current and future implementation.
Monitor and control the performance and status of applications.
Provide highly skilled technical assistance in application, engineering, and architecture.
Identify and diagnose complex application problems and factors affecting performance.
Function in a lead role for longer-term, larger-scale projects.
Develop technical standards and provide resolution for complex application problems.
Manage the execution activities for all change requests and break fix incidents; including application upgrades, code/configuration/integration SQL changes, and develop automation through complex scripts.
Handle issue escalations, synopsis/root cause analysis and lessons learned.
Provide complete documentation of process & procedures, service ticket completion, and change control requests.
Participate in 24 x 7 on call delivery support as part of a scheduled rotation with other team members.
Day to Day support and maintenance of 24x7 in-house Chorus BPM client hosted application and database; including change, break fix operations and root cause analysis.
Collaborate closely with our business, client teams, and clients to support the application and database platforms; in a highly remote work environment.
Perform after hours / weekend work requests and break fix resolution.
Participate in the team on-call rotation supporting the Chorus BPM Application for hosted clients.