The mandate of Information Technology Services is to create business value by delivering innovative, secure, and strategic solutions that support the operational needs of the City of Ottawa. Specifically supporting Microsoft SharePoint and Microsoft 365 solutions, you are responsible for researching, architecting, designing, configuring, customizing, enhancing, and integrating SharePoint‑based solutions (including SharePoint Online/On‑Prem, Power Platform components, and Microsoft 365 services) for assigned clients. This work is performed in response to new or changing business requirements and within the context of approved projects. Responsibilities also include maintaining and supporting SharePoint solutions, such as intranets, document management systems, collaboration sites, workflows, and integrations with enterprise systems, and providing ongoing technical support to business users and stakeholders. You are also responsible for authoring and maintaining SharePoint technical and functional documentation, including solution designs, configurations, governance artifacts, and support materials. This role ensures all SharePoint customizations, scripts, and solution components are properly managed using source control and configuration management tools. You are expected to follow the approved Project Lifecycle (PLC) and SharePoint governance standards, as applicable. Additional responsibilities include mentoring and coaching other SharePoint developers and administrators, promoting reusable and scalable solution patterns, and planning and executing testing for SharePoint enhancements, new site deployments, workflows, and integrations prior to release.
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Job Type
Full-time
Career Level
Senior
Education Level
Associate degree