Sr. Systems and Data Analyst

Valleywise Health•Phoenix, AZ

About The Position

Under the direction of the department manager or designee, the Sr. Systems & Data Analyst supports the continuing deployment and development of vendor-proprietary Business Office and Revenue Cycle application software needed to operate clinical or financial systems within a large integrated hospital system. Applications include Revenue Cycle Analytics, Patient Accounting Systems, and third-party revenue cycle enhancement applications. The role leads knowledge-transfer and training activities and manages standard operating procedures, tip sheets, job aids, and workflow documentation related to business intelligence activities. It leads the team in subject knowledge and productivity standards, and analyzes existing and proposed vendor-supplied software functionality to determine whether it conforms to current Revenue Cycle system workflow processes. The analyst uses specialized proprietary software toolsets to enable software functionality, works with project teams to achieve team goals and outcomes, provides measurable customer service, and performs duties in accordance with Valleywise Health missions and values.

Requirements

  • Bachelor's degree in Business Management, Information Systems, or a related field, or an equivalent combination of training and progressively responsible experience that provides the required specialized knowledge and abilities.
  • At least five years of progressively responsible healthcare data management and analysis experience using revenue cycle and hospital financial software applications.
  • Knowledge of revenue cycle database programming, data structure, and data sources.
  • Experience with database queries and management, and report writing.
  • Analytical skills to collect, analyze, and translate revenue cycle data.
  • Ability to assess priorities and manage time through deliverables.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to interpret a wide variety of technical instructions in mathematical or diagram form and work with abstract and concrete variables.
  • Ability to read, analyze, and interpret financial reports and legal documents.
  • Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the organization.
  • Knowledge of predictive analytics to identify root causes and emerging trends and communicate the potential effect of proposed solutions.
  • Ability to effectively present information to management, customers, and/or regulatory agencies.
  • Advanced knowledge of and/or familiarity with Word, Excel, Access, and/or PowerPoint.
  • Good verbal and written interpersonal and communication skills, including knowledge of basic grammar, spelling, and punctuation.
  • Ability to read, write, and speak effectively in English.

Nice To Haves

  • Prior experience with healthcare contractual systems, claim scrubbers, or Epic systems.
  • Training in ASP application coordination and maintenance.
  • Training in Microsoft Access.

Responsibilities

  • Support the continuing deployment and development of vendor-proprietary Business Office and Revenue Cycle application software.
  • Lead knowledge-transfer and training activities.
  • Manage standard operating procedures, tip sheets, job aids, and workflow documentation relating to business intelligence activities.
  • Lead the team in subject knowledge and productivity standards.
  • Analyze existing and proposed vendor-supplied software functionality to determine whether it conforms to current Revenue Cycle system workflow processes.
  • Use specialized proprietary software toolsets to enable software functionality.
  • Work within project teams to achieve team goals and outcomes.
  • Provide measurable customer service.
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