Sr. Systems Administrator

Open Text Inc.•Tinton Falls, NJ
•$87,800 - $131,600

About The Position

As a Sr. Systems Administrator, you will support several of OpenText’s commercial cloud-based messaging platforms, with a focus on application services running on Solaris, Linux, and Windows systems. You will install, configure, monitor, and maintain application software and systems across test and production environments, support service availability and security, and contribute to operational projects and compliance certifications.

Requirements

  • Bachelor’s degree; equivalent work-related experience or an equivalent combination of education and experience will be considered.
  • Strong knowledge of Solaris and Linux operating systems.
  • Strong knowledge of common web application environments, such as SMTP, FTP, MQ, JBoss, Apache httpd, Apache Tomcat, and Nginx.
  • Strong knowledge of and interest in system and network security, including understanding of data protection and encryption techniques.
  • Good understanding of High Availability and Disaster Recovery, including clustering and data replication techniques.
  • Good understanding of network communications, including TCP/IP, firewalls, load balancers, and VoIP.
  • Intermediate knowledge of shell scripting and good knowledge of at least one scripting language, such as Perl, Python, Bash, PHP, Ruby, or similar.
  • Intermediate knowledge of the Windows Server operating system.
  • Intermediate-level experience with DevOps tools such as Ansible and Git.
  • Intermediate-level experience with AWS and GCP deployments and support.
  • Intermediate-level experience working with virtualization platforms, including VMware.
  • Practical knowledge of monitoring tools such as HP OMi, Zabbix, or similar.
  • Practical knowledge of databases such as MySQL, PostgreSQL, and Sybase.
  • Strong written and oral communication skills.
  • Ability to work independently and as part of a team; self-motivation, initiative, and good judgment.

Responsibilities

  • Evaluate, plan, configure, and install internally developed and third-party commercial and open-source application software in test and production environments, automating installations where possible.
  • Participate in short- and long-term projects of varying size, scope, and complexity, collaborating with internal and external organizations, clients, and vendors.
  • Continuously monitor systems and verify the integrity and availability of systems and key processes.
  • Recover system failures rapidly to maintain high service availability and identify and escalate situations requiring urgent attention.
  • Respond to and troubleshoot or resolve assigned incident tickets.
  • Share daytime and after-hours on-call support rotation responsibilities.
  • Participate in scheduled monthly and quarterly night or weekend maintenance work.
  • Write and maintain system procedural and process documentation.
  • Report and address security incidents, outages, and vulnerabilities in accordance with OpenText security guidelines.
  • Participate in the establishment and maintenance of PCI, HiTrust SOC, and other certifications.
  • Stay informed about technology and computer industry changes and keep current on security protocols.

Benefits

  • Benefits package supporting physical, emotional, and financial wellbeing.
  • Vacation entitlement and paid time off.
  • The role may be eligible for bonus or commissions.
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