Sr Svc Agent/Non-DOT-2
Federal Express Corporation•Tampa, FL
About The Position
Provides accurate information and assistance to customers, including responding to inquiries, resolving problems, and selling company services. Performs administrative support functions necessary for efficient station operations and other duties as assigned.
Requirements
- High school diploma or GED.
- Ability to operate a computer terminal.
- Ability to lift 50 pounds.
- Ability to maneuver packages weighing more than 50 pounds with appropriate equipment and/or assistance from another person.
- Good human relations and communication skills.
Responsibilities
- Respond to customer inquiries and provide accurate information and assistance.
- Resolve customer problems.
- Sell company services.
- Perform administrative support functions to support efficient station operations.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
