Designs, develops, and implements supply chain solutions supporting internal and external customers and corporate initiatives. Leads solution development and serves as a key interface across Sales, Engineering/Operations, Technology, and other internal resources to align deliverables with project goals throughout the project lifecycle. Provides guidance to the sales process and recommendations that help differentiate and add value to solutions and sales strategies for new and existing customers. Evaluates customer supply chain networks and business needs, using fact-based analysis, industry insights, knowledge of transportation modes and global shipping requirements, and Quality tools and processes to develop strategies for supply chain improvements. May lead multiple complex assignments concurrently, independently or with peer and cross-functional teams, and routinely interacts with internal and external customers. Leads brainstorming and review sessions, applies industry best practices, and develops strategies for complex global supply chain solutions. The role requires strong communication and facilitation skills, including the ability to engage C-suite executives, represent executive management at functions, and develop executive-level updates and project summaries. Supports SDI, Customer Solutions, Sales, and cross-functional teams as a team member, project lead, or program lead. Directs team members, records project actions and progress in a project management system, and assumes responsibility with no supervision. Uses knowledge of FedEx operating companies and domestic and international capabilities to influence how customers use FedEx services in support of their strategic objectives. Applies a strong QDM background and may lead QDM Quality Action Teams (QAT) to drive continuous improvement in SDI processes. The position is eligible for remote work anywhere in the United States except Alaska, Hawaii, and U.S. territories. Employees living within 50 miles of a campus are required to work at a FedEx campus several times per week.
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Job Type
Full-time
Career Level
Senior