Sr. Supply Chain Program Manager - Spares Supply Chain
About The Position
Microsoft’s Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the hardware infrastructure underlying this growth including AI! CSCP’s vision is to empower customers to achieve more by delivering Cloud and AI capabilities at scale. Our mission is to deliver the world's computer with an industry-leading supply chain. The CSCP organization is responsible for traditional supply chain functions such as plan, source, make, deliver, but also manages supportability (spares), sustainability, and decommissioning of datacenter assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is supported by more than 300 datacenters around the world that enable services for more than 1 billion customers in over 90 countries. Within CSCP, the Spares Supply Chain organization is reinventing and transforming the cloud service parts supply chain. Our goal is to ensure the right spare parts are in the right place at the right time to support global capacity requirements and make sure our customers have the cloud capacity they need when they need it.
Requirements
- Master's Degree in Supply Chain Management, Business, Engineering, or related field AND 3+ years experience in end-to-end supply chain processes (e.g., planning, sourcing, logistics, fulfillment) and working across functions to deliver program outcomes OR Bachelor's Degree in Supply Chain Management, Business, Engineering, or related field AND 4+ years experience in end-to-end supply chain processes (e.g., planning, sourcing, logistics, fulfillment) and working across functions to deliver program outcomes OR equivalent experience.
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Nice To Haves
- Hands-on experience in supply chain transformation strategies, digital transformation, process reengineering, and/or major systems deployments
- Understanding of process engineering and software development lifecycle, including gathering, analyzing, and defining business and functional requirements
- Written and verbal communication skills, with ability to create and deliver executive communications on complex solutions
- Demonstrated ability to influence diverse technical and non-technical groups, spanning all organizational levels in a highly matrixed environment
- Hands-on experience with AI tools & technologies such as Copilot and Vibe Coding
- Proficient with Microsoft M365 applications, Visio, MS Project, SQL, and Power BI
- SAP proficiency a plus
- Knowledge of supply chain management, demand & supply planning, procurement processes, planning and/or hardware service models
- Understanding of cloud infrastructure and datacenter technologies and operations
- Lean/Six-Sigma training, Kaizen, Agile, CPIM/CSCP certification
- Program Management and/or Change Management certification, e.g., PMP, Prosci
Responsibilities
- Drive strategic programs and workstreams that enable the transformation of the Spare Parts Supply Chain for Microsoft’s cloud infrastructure
- Develop and drive the vision and future state process & systems roadmap with clear articulation of business impact, success metrics, and KPIs
- Program-manage the deployment and adoption of new supply chain capabilities and processes including change management to create and maintain alignment
- Partner with business and engineering teams to define requirements, drive prioritization of work, delivery schedules and resource plans
- Define program scope, schedules, issues, and risks, and conduct program status reviews with key stakeholders and senior leadership
- Cultivate strategic relationships globally, and influence business and technical decision makers through verbal, written and visual communication
- Employ the latest AI technologies to continually improve personal productivity and drive business impact
- Perform data analysis and visualization using appropriate tools including SQL, PowerBI and Excel
Benefits
- Certain roles may be eligible for benefits and other compensation.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
