Sr. Supply Chain Mgr, Capacity, Sub Same Day - Ops Excellence

Amazon • Bellevue, WA

2d • Onsite

About The Position

The Rapid and Rural Logistics organization is looking for a Sr. Supply Chain Manager with a delivery record and proven project management experience to own and execute strategic, cross-functional operations and technology projects for our faster than Same Day operations. A robust understanding of fulfillment operations including under-the-roof processes, inventory flows, constrained FC assets (capacity and labor), quality, and long term roadmaps will help develop new innovations. This role will play a critical role in the future strategy for the same day program. It requires a high-level of ownership over the end-to-end process, the ability to think outside of the box, willingness to disrupt the current processes to create a new process, the ability to design sustainable solutions and influence stakeholders. This role requires scoping large ambiguous projects, managing to project timelines, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. The Sr. Supply Chain Manager leads network capacity modeling and optimization across North American SSD facilities, managing multiple delivery streams including SSD, Grocery, Pharmacy, Injection and Hazmat. The role drives weekly operational decisions, strategic planning, and high-visibility events like Prime Day and Peak seasons. Working closely with Operations, Finance, Engineering, and Design teams, the SCM optimizes network performance and implements productivity improvements to meet 2025 volume targets. Key responsibilities include data-driven decision making, developing automated capacity planning systems, and creating scalable processes. Success requires both technical expertise and strategic business acumen.

Requirements

• Bachelor's degree in supply chain management, operations, engineering, analytics or related field
• 5+ years of program or project management experience
• 5+ years of supply chain experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Confidence operating in a highly ambiguous and iterative business space
• High attention to detail including proven ability to manage multiple, competing priorities simultaneously
• Willingness to challenge and influence big leaders
• Ability to think strategically and execute methodically
• Ability to work in a fast-paced environment where continuous innovation is desired
• Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases
• Ability to clearly communicate data insights to others

Nice To Haves

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
• Experience performing statistical analysis of data using SQL, Excel and other tools

Responsibilities

• Driving innovation that improves the under-the-roof processes and continuously removes cost from our fulfillment and delivery network
• Partnering with cross-functional teams to plan, organize, execute, and standardize complex projects to achieve R2L goals.
• Gathering and analyzing data across fulfillment and delivery functions to establish global standards for operations and other cross functional teams
• Analyzing and solving operational barriers with a focus on understanding root causes and driving forward opportunities
• Developing Amazon best practices for internal operations
• Leveraging analytics to support the future state of the business
• Leads network capacity modeling and optimization across North American SSD facilities, managing multiple delivery streams including SSD, Grocery, Pharmacy, Injection and Hazmat.
• Drives weekly operational decisions, strategic planning, and high-visibility events like Prime Day and Peak seasons.
• Optimizes network performance and implements productivity improvements to meet 2025 volume targets.
• Data-driven decision making, developing automated capacity planning systems, and creating scalable processes.

Benefits

• sign-on payments
• restricted stock units (RSUs)
• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior