Sr. Supply Chain Manager - Process and Systems Enablement, Robotics Supply Chain

AmazonNorth Reading, MA
$115,400 - $160,000Onsite

About The Position

Amazon Robotics Supply Chain includes Strategic Sourcing, Supply Chain Execution, Logistics, Program Management, Trade Compliance, and other functions that own the sourcing, planning, procurement, and execution capabilities required to deliver robotics solutions across Amazon’s global network. The organization partners closely with Design, Manufacturing, Deployment, and other cross-functional teams to support material readiness, program execution, and scalable supply chain operations. Within this broader organization, the Supply Chain Execution team owns planning, procurement, master data management, and aftermarket spare parts readiness. We are seeking a Sr. Supply Chain Manager, Process and Systems Enablement to lead the definition and consolidation of Supply Chain Execution requirements for Planning and Procurement processes as Amazon Robotics scales core systems capabilities across ERP, PLM, Supply Chain Planning Systems, and Supplier Collaboration. This role will use data, process analysis, and stakeholder feedback to identify recurring pain points, quantify process gaps, document functional needs, write user stories, and support business cases that can be prioritized and executed through PMO and technology partner teams. This role will help bring structure to evolving and sometimes undefined processes by aligning stakeholders on future-state Planning and Procurement workflows that can scale across teams and systems. The role will not own system architecture or system integration delivery. Instead, it will own the business-side closure of Supply Chain Execution requirements by driving alignment on process needs, decisions, validation criteria, and implementation readiness in partnership with PMO and technology partner teams. The ideal candidate has strong supply chain execution experience, understands how ERP, PLM, supply chain planning systems, procurement, and supplier collaboration capabilities support business operations, and can translate operational needs into structured requirements, user stories, process inputs, business cases, and validation criteria.

Requirements

  • Bachelor's degree in supply chain management, operations, engineering, analytics or related field
  • 5+ years of supply chain management, planning, strategic sourcing, commodity management or program management experience
  • Experience writing business requirements documents, functional specifications, and use cases
  • Experience collecting, analyzing, and utilizing data to drive process and system improvements
  • Experience driving direction and alignment with cross-functional teams
  • Experience working with enterprise supply chain systems or system-enabled operational workflows.

Nice To Haves

  • Master's degree, or MBA in supply chain management, operations, engineering, analytics or related field
  • 2+ years of driving process improvements experience
  • Knowledge of ERP and procurement tools, including Oracle, Coupa and Ariba
  • Experience supporting UAT or validating implemented system capabilities against approved business requirements.

Responsibilities

  • Lead the definition and consolidation of Supply Chain Execution requirements for Planning and Procurement processes across ERP, PLM, Supply Chain Planning Systems, and Supplier Collaboration initiatives.
  • Partner with Planning, Procurement, PMO, Product Management, and technology teams to translate operational needs into business requirements, user stories, business rules, and process inputs.
  • Act as the Planning and Procurement SME in system design sessions and support UAT to validate implemented capabilities against approved requirements.
  • Drive Supply Chain Execution requirements, decisions, and business readiness to closure through cross-functional coordination.
  • Analyze operational data, process performance, exception trends, and stakeholder feedback to identify pain points, quantify impact, and prioritize improvements.
  • Define and maintain key Planning and Procurement process metrics to support business reviews, monitor system adoption, and drive continuous improvement.
  • Shape scalable future-state workflows from ambiguous or inconsistent current-state processes.
  • Identify opportunities to reduce manual work through process improvement, automation, AI-enabled workflows, and better system integration.
  • Communicate requirements, tradeoffs, risks, and recommendations clearly to leadership and partner teams.
  • Execution of end-to-end deployment and manage technical ambiguity around integration of workcells in fulfillment centers.
  • Collaborate with hardware engineering, technical program managers, product managers, construction teams, and internal customers including site maintenance and operations teams, to ensure a safe, on time, high quality product is delivered to the internal customer.
  • Travel to project sites, collaborate both virtually and in person, to ensure all business stakeholders are aligned on program status.
  • Manage the day-to-day project execution, and work on continuous improvement activities to improve deployment execution first pass yield.
  • Work with senior engineers and your manager to develop technical depth and begin building strategic thinking skills for future growth.

Benefits

  • Medical, Dental, and Vision Coverage
  • Maternity and Parental Leave Options
  • Paid Time Off (PTO)
  • 401(k) Plan
  • sign-on payments
  • restricted stock units (RSUs)
  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
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