Sr Supervisor, Quality Engineer

Carrier•Charlotte, NC

About The Position

Carrier Global Corporation is hiring a Sr Supervisor, Quality Engineer to support quality in a manufacturing environment. The role supervises hourly water-cooled quality technicians on both shifts and leads efforts to investigate and resolve internal and external quality issues, improve first-pass yield, and reduce scrap, waste, and customer escapes. The position works across functions on process improvement and containment, participates in design reviews and develops or contributes to PFMEAs and Control Plans, and tracks and reports quality KPIs. It also coordinates internal layered process audits, manages product auditors, completes capability studies, and monitors key product characteristics. The role oversees adherence to ASME Pressure Vessel requirements in accordance with Section VIII, Division 1.

Requirements

  • Bachelor's degree and at least 3 years of experience in a Quality or Manufacturing Engineering role in a manufacturing environment, or a high school diploma/GED and at least 5 years of such experience.
  • Strong attention to detail and ability to multi-task effectively.
  • Strong written and verbal communication skills.
  • Proficiency with Microsoft Office and written documentation practices.
  • Ability to earn trust, maintain positive and professional relationships, and contribute to a culture of diversity, equity, and inclusion.
  • Physical capability to work in a fast-paced, stop-and-go manufacturing environment.

Nice To Haves

  • At least 2 years of supervisor experience.
  • At least 2 years of experience working with welding processes and ASME Code.
  • At least 1 year of experience in ISO 9001 auditing, GD&T, AIAG Core Tools (FMEA, MSA, SPC, and Control Plans), cross-functional 8D problem-solving (5-Why, Fishbone, and FTA), and statistical data analysis (Minitab, DOE) for continuous improvement.
  • Understanding of ASME pressure vessel requirements.
  • AWS Certified Welding Inspector (CWI) certification or equivalent experience.

Responsibilities

  • Supervise hourly water-cooled quality technicians on both shifts.
  • Lead problem-solving teams to analyze and resolve internal and external issues.
  • Identify and lead first-pass yield improvement projects.
  • Lead or participate in scrap-reduction and process-improvement projects with other functions.
  • Participate in design reviews and develop PFMEAs and Control Plans, planning actions to reduce RPN.
  • Investigate ways to improve processes and reduce waste, scrap, and customer escapes.
  • Track and report quality KPIs for the respective area.
  • Organize and present data to management to support decision-making.
  • Comply with company and departmental policies and procedures, and create or update them as required.
  • Communicate issues affecting Environment, Health, Safety, or Quality to the respective manager.
  • Lead or support product containment with operations and warehouse support.
  • Coordinate and perform internal layered process audits.
  • Manage product auditors and conduct product audits when required.
  • Complete capability studies and monitor control of key product characteristics.
  • Oversee and drive adherence to ASME Pressure Vessel requirements in accordance with Section VIII, Division 1.

Benefits

  • Medical, dental, and vision coverage
  • Wellness incentives
  • Retirement benefits
  • Paid vacation, up to 15 days
  • Paid sick days, up to 5 days
  • Paid personal leave, up to 5 days
  • Paid holidays, up to 13 days
  • Birth and adoption leave
  • Parental leave
  • Family and medical leave
  • Bereavement leave
  • Jury duty leave
  • Military leave
  • Purchased vacation
  • Short-term and long-term disability
  • Life insurance and Accidental Death and Dismemberment
  • Health Savings Account, Health Care Spending Account, and Dependent Care Spending Account
  • Tuition assistance
  • Potential short-term cash incentives, subject to plan requirements
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