Retail Part Time Sr. Store Associate

Office Depot • Gurnee, IL

9d

About The Position

As a part-time Sr. Store Associate, you will connect with customers by identifying their needs and recommending products, services, and solutions. You will help foster a vibrant sales culture, maintain store visual and merchandising standards, support freight and logistics activities, and prioritize customer satisfaction. The role supports a customer-centric environment and local community engagement while contributing to a positive culture aligned with Office Depot’s 5C values: Caring, Committed, Creative, Collaborative, and Courageous.

You will complete advanced training in print and technology products and services, develop product knowledge and selling skills, and use sales principles to deliver effective customer interactions. The position supports store success through sales and service in areas including Print and Technology. Periodic comprehensive background checks conducted by a third party may be required.

The ODP Group describes itself as a provider of products, services, and technology solutions through a B2B distribution platform and omnichannel presence, including supply chain and distribution operations, sales professionals, online operations, and Office Depot and OfficeMax retail stores. Coworkers are expected to support a safe and healthy work environment by working safely and addressing potential hazards or concerns. The listed responsibilities describe the general nature of the role and are not exhaustive; other duties may be assigned.

Requirements

• High school diploma or equivalent preferred.
• No previous experience required.
• Basic computer skills, including Microsoft Word, PowerPoint, Excel, and Access.
• Ability to use technology and POS systems to access information and process transactions.
• Ability to read, write, and count accurately to complete documentation, use training tools, and process inventory.
• Good interpersonal and communication skills to build selling relationships with customers and coworkers.
• Enjoy interacting with people and working in a customer-facing environment.

Nice To Haves

• Retail sales experience preferred.

Responsibilities

• Proactively acknowledge and engage customers to support a positive customer-centric experience.
• Use the selling program to recommend suitable solutions and promote additional products or services.
• Stay aware of planned advertisements, promotions, sales, and loyalty programs.
• Maintain the store and print department’s appearance according to company guidelines, keeping the environment neat, clean, and well stocked.
• Follow standards for signage, labeling, and merchandise presentation.
• Follow sorting and stocking guidelines and complete freight processes.
• Keep the freight sorting area organized and set up according to guidelines.
• Scan, investigate, and fill inventory lows and outs daily.
• Develop selling skills and product knowledge through provided sales and service tools and training.
• Complete and understand advanced Print and Technology training, along with other applicable training; continue education up to and including designated certifications if required.
• Follow company policies, procedures, and practices and support loss prevention efforts.
• Work safely and address potential hazards or concerns.
• Perform other duties as assigned.

Benefits

• 401(k)
• Competitive salaries
• Benefits package
• Opportunities to move and grow within the organization
• May be eligible to participate in an incentive program, subject to the Incentive Plan terms and conditions

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED