Retail Part Time Sr. Store Associate

Office Depot • Rockford, IL

4d • $15 - $17

About The Position

As a part-time Sr. Store Associate, you connect with customers by understanding their needs and recommending products, services, and solutions. You help foster a vibrant sales culture, maintain visual merchandising standards, support freight and logistics activities, and prioritize customer satisfaction. You contribute to a customer-centric environment, engage with the local community, and support a positive culture aligned with Office Depot’s 5C values: Caring, Committed, Creative, Collaborative, and Courageous.

The role requires advanced training in print and technology products and services so you can effectively assist customers. You apply sales principles to create satisfying customer interactions and help grow the business, with a focus on sales, exceptional service, and operational excellence. The position may require consent to periodic comprehensive third-party background checks.

The ODP Group describes itself as a provider of products, services, and technology solutions through a B2B distribution platform and omnichannel presence, including supply chain and distribution operations, sales professionals, online services, and Office Depot and OfficeMax retail stores. Coworkers are expected to support a safe and healthy work environment by working safely and addressing potential hazards or concerns. Duties may vary, and other duties may be assigned.

Requirements

• High school diploma or equivalent preferred.
• No previous experience required.
• Basic computer skills, including Microsoft Word, PowerPoint, Excel, and Access.
• Ability to use technology and POS systems to access information and process transactions.
• Ability to read, write, and count accurately to complete documentation, use training tools, and process inventory.
• Good interpersonal and communication skills to build selling relationships with customers and coworkers.
• Enjoy interacting with people and working in a customer-facing environment.
• Ability to consent to periodic comprehensive third-party background checks may be required.

Nice To Haves

• Retail sales experience preferred.
• High school diploma or equivalent preferred.

Responsibilities

• Proactively acknowledge and engage customers to support a positive customer-centric experience.
• Use the selling program to recommend suitable solutions and promote additional products and services.
• Stay aware of planned advertisements, promotions, sales, and loyalty programs.
• Maintain the store and print department according to company appearance guidelines, keeping areas neat, clean, and well stocked.
• Follow standards for signage, labeling, and merchandise presentation.
• Follow sorting and stocking guidelines and complete freight processes.
• Keep the freight sorting area organized and set up according to guidelines.
• Scan, investigate, and replenish inventory lows and outs daily.
• Develop selling skills and product knowledge using sales and service tools, and complete and understand advanced Print and Technology training and other applicable training.
• Continue education in print and technology, including designated certifications if required.
• Follow company policies, procedures, and practices and support loss prevention efforts.
• Work safely and address potential hazards or concerns.
• Perform other duties as assigned.

Benefits

• 401(k)
• Other benefits are mentioned, but not specified.
• Opportunity to move and grow within the organization.
• May be eligible to participate in an incentive program, subject to the Incentive Plan terms and conditions.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED