Retail Part Time Sr. Store Associate

Office Depot•Virginia Beach, VA

About The Position

As a part-time Sr. Store Associate, you connect with customers, identify their needs, and recommend products, services, and solutions. You help foster a vibrant sales culture while maintaining store presentation, supporting merchandising, freight, and logistics activities, and prioritizing customer satisfaction. You contribute to a customer-centric environment, engage with the local community, and support a positive culture aligned with Office Depot’s 5C values: Caring, Committed, Creative, Collaborative, and Courageous. The role requires advanced training in print and technology products and services, continued development of product knowledge and selling skills, and the ability to provide effective customer assistance in those areas. Sr. Store Associates use sales principles to create satisfying customer interactions and contribute to store success through sales and service, particularly in Print and Technology. The position may require consent to periodic comprehensive third-party background checks. The ODP Group describes itself as a provider of products, services, and technology solutions through an integrated B2B distribution platform and omnichannel presence, including supply chain and distribution operations, sales professionals, online channels, and Office Depot and OfficeMax retail stores. Coworkers are expected to support a safe and healthy workplace by working safely and addressing potential hazards or concerns.

Requirements

  • Basic computer skills, including Microsoft Word, PowerPoint, Excel, and Access.
  • Ability to use technology and POS systems to access information and process transactions.
  • Ability to read, write, and count accurately to complete documentation, use training tools, and process inventory.
  • Good interpersonal and communication skills to build selling relationships with customers and coworkers.
  • Enjoy interacting with people and working in a customer-facing environment.
  • Consent to periodic comprehensive third-party background checks may be required.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Retail sales experience preferred.

Responsibilities

  • Proactively acknowledge and engage customers to support a positive, customer-centric experience.
  • Use the selling program to recommend suitable solutions and promote additional products and services.
  • Stay aware of planned advertisements, promotions, sales, and loyalty programs.
  • Maintain the store and print department in accordance with company appearance standards, including keeping areas neat, clean, and well stocked.
  • Follow signage, labeling, and merchandise-presentation standards.
  • Sort and stock merchandise according to established guidelines and complete freight processes.
  • Keep the freight sorting area organized and set up according to guidelines.
  • Scan, investigate, and replenish inventory lows and outs daily.
  • Develop selling skills and product knowledge through available sales and service tools and complete advanced Print and Technology training.
  • Continue education in Print and Technology, including designated certifications if required.
  • Follow company policies, procedures, and practices and support loss-prevention efforts.
  • Work safely and address potential hazards or concerns.
  • Perform other duties as assigned.

Benefits

  • 401(k)
  • Competitive salaries
  • Opportunities to move and grow within the organization
  • Potential eligibility to participate in an incentive program, subject to the plan's terms and conditions
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