Retail Part Time Sr. Store Associate

Office Depot•Asheville, NC

About The Position

The Sr. Store Associate supports a customer-centric retail environment by engaging customers, understanding their needs, and recommending products, services, and solutions. The role contributes to sales, customer satisfaction, store presentation, merchandising, freight and logistics activities, and a positive culture aligned with the Office Depot 5C values: Caring, Committed, Creative, Collaborative, and Courageous. The associate develops advanced knowledge of print and technology products and services through training and continued education, applying sales principles to create helpful customer interactions. The role also supports local community engagement, operational excellence, and the company’s loss prevention and safety efforts. Periodic comprehensive background checks conducted by a third party may be required.

Requirements

  • Basic computer skills, including Microsoft Word, PowerPoint, Excel, and Access.
  • Ability to use technology and POS systems to access information and process transactions.
  • Ability to read, write, and count accurately to complete documentation, use training tools, and process inventory.
  • Interpersonal and communication skills to build selling relationships with customers and coworkers.
  • Enjoy interacting with people and working in a customer-facing environment.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Retail sales experience preferred.

Responsibilities

  • Proactively acknowledge and engage customers to support a positive customer experience.
  • Use the selling program to recommend suitable solutions and promote additional products and services.
  • Maintain awareness of advertisements, promotions, sales, and loyalty programs.
  • Maintain the store and print department according to company appearance standards, including cleanliness, stock levels, signage, labeling, and merchandise presentation.
  • Follow sorting and stocking guidelines and complete freight processes; keep the freight sorting area organized and set up according to guidelines.
  • Scan, investigate, and fill inventory lows and outs daily.
  • Develop selling skills and product knowledge, including completing and understanding advanced Print and Technology training and other applicable training.
  • Continue education in Print and Technology, including designated certifications when required.
  • Follow company policies, procedures, and practices and support loss prevention efforts.
  • Support a safe work environment by working safely and addressing potential hazards or concerns.
  • Perform other duties as assigned.

Benefits

  • 401(k)
  • The company offers a benefits package and competitive salaries.
  • Opportunities to move and grow within the organization.
  • May be eligible to participate in an incentive program, subject to the Incentive Plan terms and conditions.
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