Retail Part Time Sr. Store Associate

Office Depot • Hickory, NC

24d • $9 - $15

About The Position

As a part-time Sr. Store Associate, you connect with customers by understanding their needs and recommending products, services, and solutions. You help foster a vibrant sales culture, maintain store visual and merchandising standards, support freight and logistics activities, and prioritize customer satisfaction. The role supports a customer-centric environment and local community engagement while contributing to a positive culture aligned with Office Depot’s 5C values: Caring, Committed, Creative, Collaborative, and Courageous.

You are expected to complete advanced training in print and technology products and services, develop expertise to assist customers, and apply sales principles to create satisfying interactions and contribute to business growth. The position focuses on sales, exceptional service, and operational excellence, particularly in Print and Technology. Essential functions may require consent to periodic comprehensive background checks conducted by a third party.

Requirements

• High school diploma or equivalent preferred.
• No previous experience required.
• Basic computer skills, including Microsoft Word, PowerPoint, Excel, and Access.
• Ability to use technology and POS systems to access information and process transactions.
• Ability to read, write, and count accurately to complete documentation, use training tools, and process inventory.
• Good interpersonal and communication skills to build selling relationships with customers and coworkers.
• Enjoys interacting with people and working in a customer-facing environment.

Nice To Haves

• Retail sales experience preferred.

Responsibilities

• Proactively acknowledge and engage customers to support a positive customer-centric experience.
• Use the selling program to recommend the best solutions and promote additional products and services.
• Stay aware of advertisements, promotions, sales, and loyalty programs.
• Maintain the store and print department’s appearance according to company guidelines, including a neat, clean, and well-stocked environment.
• Follow standards for signage, labeling, and merchandise presentation.
• Follow sorting and stocking guidelines and complete freight processes.
• Keep the freight sorting area organized and set up according to guidelines.
• Scan, investigate, and fill inventory lows and outs daily.
• Develop selling skills and product knowledge through provided tools and successfully complete and comprehend advanced Print and Technology training and other applicable training.
• Continue education in relevant areas, including designated certifications when required.
• Follow company policies, procedures, and practices and support loss prevention efforts.
• Perform other duties as assigned.
• Support the company’s operational safety culture by working safely and addressing potential hazards or concerns.

Benefits

• 401(k)
• Competitive salaries
• Benefits package
• Opportunities to move and grow within the organization
• May be eligible to participate in an incentive program, subject to the Incentive Plan terms and conditions

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED