Retail Part Time Sr. Store Associate

Office Depot • Knoxville, TN

13d • $12 - $15

About The Position

The Sr. Store Associate works part time in a customer-facing retail role, connecting with customers and recommending products, services, and solutions to improve their experience. The position contributes to a vibrant sales culture, strong visual and merchandising standards, freight and logistics activities, and high levels of customer satisfaction. The associate supports a customer-centric environment and local community engagement while contributing to a positive culture aligned with Office Depot’s 5C values: Caring, Committed, Creative, Collaborative, and Courageous.

The role requires advanced training in print and technology products and services so the associate can effectively assist customers and apply sales principles to create satisfying interactions and support business growth. The position helps drive store success through sales and service in areas including Print and Technology. Essential functions may require consent to periodic comprehensive background checks conducted by a third party.

The ODP Group describes itself as a provider of products, services, and technology solutions through a B2B distribution platform and omnichannel presence, including supply chain and distribution operations, sales professionals, online services, and Office Depot and OfficeMax retail stores. Coworkers are expected to support a safe and healthy workplace by working safely and addressing potential hazards or concerns. Duties may include other assignments beyond those listed. The company offers competitive salaries, a benefits package including a 401(k), opportunities for advancement, and possible participation in an incentive program subject to its terms and conditions.

Requirements

• High school diploma or equivalent preferred.
• No previous experience required.
• Basic computer skills, including Microsoft Word, PowerPoint, Excel, and Access.
• Ability to use technology and POS systems to access information and process transactions.
• Ability to read, write, and count accurately to complete documentation, use training tools, and process inventory.
• Good interpersonal and communication skills to build selling relationships with customers and coworkers.
• Enjoys interacting with people and working in a customer-facing environment.
• Consent to periodic comprehensive third-party background checks may be required for essential functions.

Nice To Haves

• Retail sales experience preferred.
• High school diploma or equivalent preferred.

Responsibilities

• Proactively acknowledge and engage customers to support a positive customer-centric experience.
• Use the selling program to promote the best solution and additional products or services.
• Maintain awareness of planned advertisements, promotions, sales, and loyalty programs.
• Maintain the store and print department’s appearance in accordance with company guidelines, keeping the environment neat, clean, and well stocked.
• Follow standards for signage, labeling, and merchandise presentation.
• Follow sorting and stocking guidelines and complete freight processes.
• Keep the freight sorting area organized and set up according to guidelines.
• Scan, investigate, and fill inventory lows and outs daily.
• Develop selling skills and product knowledge using provided sales and service tools.
• Successfully complete and comprehend advanced Print and Technology training and other applicable training.
• Continue education in relevant areas, including designated certifications when required.
• Comply with company policies, procedures, and practices, and support loss prevention efforts.
• Support the company’s operational safety culture by working safely and addressing potential hazards or concerns.
• Perform other duties as assigned.

Benefits

• 401(k)
• Competitive salaries
• Opportunities to move and grow within the organization
• Possible eligibility to participate in an incentive program, subject to the Incentive Plan terms and conditions

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED