About The Position

As a part-time Sr. Store Associate, you connect with customers by understanding their needs and recommending appropriate products, services, and solutions. You help foster a vibrant sales culture, maintain store visual and merchandising standards, support freight and logistics activities, and prioritize customer satisfaction. The role supports a customer-centric environment and engagement with the local community while contributing to a positive culture aligned with Office Depot’s 5C values: Caring, Committed, Creative, Collaborative, and Courageous. You are expected to complete advanced training in print and technology products and services and continue developing the knowledge needed to assist customers. You apply sales principles to create satisfying customer interactions and contribute to business growth, especially in Print and Technology. The position may require consent to periodic comprehensive background checks conducted by a third party. The ODP Group provides products, services, and technology solutions through its business entities, ODP Business Solutions and Office Depot, using a business-to-business distribution platform and omnichannel presence that includes supply chain and distribution operations, sales professionals, online channels, and Office Depot and OfficeMax retail stores. Coworkers are expected to support a safe and healthy work environment by working safely and addressing potential hazards or concerns. The role description covers the general nature of the work; other duties may be assigned.

Requirements

  • Basic computer skills, including Microsoft Word, PowerPoint, Excel, and Access.
  • Ability to use technology and POS systems to access information and process transactions.
  • Ability to read, write, and count accurately to complete documentation, use training tools, and process inventory.
  • Good interpersonal and communication skills to build selling relationships with customers and coworkers.
  • Enjoy interacting with people and working in a customer-facing environment.
  • No previous experience required.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Retail sales experience preferred.
  • Designated certifications may be required.

Responsibilities

  • Proactively acknowledge and engage every customer to support a positive customer-centric experience.
  • Use the selling program to recommend suitable solutions and promote additional products or services.
  • Stay aware of planned advertisements, promotions, sales, and loyalty programs.
  • Maintain the store and print department according to company appearance guidelines, keeping the environment neat, clean, and well-stocked.
  • Follow signage, labeling, and merchandise-presentation standards.
  • Follow sorting and stocking guidelines and complete freight processes.
  • Keep the freight sorting area organized and set up according to guidelines.
  • Scan, investigate, and replenish inventory lows and outs daily.
  • Develop personal selling skills and product knowledge using provided sales and service tools.
  • Complete and understand advanced Print and Technology training and other applicable training; continue education in these areas, including designated certifications if required.
  • Comply with company policies, procedures, and practices and support loss prevention efforts.
  • Support a safe work environment by working safely and addressing potential hazards or concerns.
  • Perform other duties as assigned.

Benefits

  • Competitive salaries.
  • Benefits package that includes a 401(k).
  • Opportunities to move and grow within the organization.
  • May be eligible to participate in an incentive program, subject to the Incentive Plan terms and conditions.
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