Retail Part Time Sr. Store Associate

Office Depot•Hickory, NC

About The Position

As a part-time Sr. Store Associate, you connect with customers by understanding their needs and recommending products, services, and solutions. You contribute to a vibrant sales culture, maintain store visual and merchandising standards, support freight and logistics activities, and prioritize customer satisfaction. The role supports a customer-centric environment and local community engagement while contributing to a positive culture aligned with the Office Depot 5C values: Caring, Committed, Creative, Collaborative, and Courageous. You are expected to complete advanced training in print and technology products and services, build product knowledge and selling skills, and use sales principles to create satisfying customer interactions. The position supports store success through sales and service, particularly in Print and Technology. Essential functions may require consent to periodic comprehensive background checks conducted by a third party. The ODP Group describes itself as a provider of products, services, and technology solutions through a B2B distribution platform and omnichannel presence, including supply chain and distribution operations, sales professionals, online presence, and Office Depot and OfficeMax retail stores. Coworkers are expected to support a safe work environment by working safely and addressing potential hazards or concerns. The job posting is open for a minimum of three days and expires once the position is filled.

Requirements

  • High school diploma or equivalent preferred.
  • No previous experience required.
  • Basic computer skills, including Microsoft Word, PowerPoint, Excel, and Access.
  • Ability to use technology and POS systems to access information and process transactions.
  • Ability to read, write, and count accurately to complete documentation, use training tools, and process inventory.
  • Good interpersonal and communication skills to build selling relationships with customers and coworkers.
  • Enjoy interacting with people and working in a customer-facing environment.
  • Consent to periodic comprehensive third-party background checks may be required for essential functions.

Nice To Haves

  • Retail sales experience preferred.
  • High school diploma or equivalent preferred.

Responsibilities

  • Proactively acknowledge and engage customers to support a positive customer-centric experience.
  • Use the selling program to recommend suitable solutions and promote additional products or services.
  • Stay aware of planned advertisements, promotions, sales, and loyalty programs.
  • Maintain the store and print department according to company appearance guidelines, keeping areas neat, clean, and well stocked.
  • Follow standards for signage, labeling, and merchandise presentation.
  • Sort and stock merchandise according to guidelines and complete freight processes.
  • Keep the freight sorting area organized and set up according to guidelines.
  • Scan, investigate, and replenish inventory lows and outs daily.
  • Develop selling skills and product knowledge using available sales and service tools.
  • Complete and understand advanced Print and Technology training and other applicable training; continue education in these areas, including designated certifications if required.
  • Follow company policies, procedures, and practices and support loss prevention efforts.
  • Perform other duties as assigned.
  • Work safely and address potential hazards or concerns.

Benefits

  • 401(k)
  • Competitive salaries
  • Benefits package
  • Opportunities to move and grow within the organization
  • May be eligible to participate in an incentive program, subject to the Incentive Plan terms and conditions.
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