Retail Part Time Sr. Store Associate

Office Depot•Charlotte, NC
•$10 - $17

About The Position

As a part-time Sr. Store Associate, you connect with customers, identify their needs, and recommend products, services, and solutions to enhance their experience. You help foster a vibrant sales culture, maintain visual and merchandising standards, support freight and logistics activities, and prioritize customer satisfaction. The role supports a customer-centric environment and local community engagement while contributing to a positive culture aligned with Office Depot's 5C values: Caring, Committed, Creative, Collaborative, and Courageous. The position requires advanced training in print and technology products and services so you can provide knowledgeable customer assistance. You apply sales principles to create satisfying customer interactions and contribute to business growth, particularly in Print and Technology. The essential functions may require consent to periodic comprehensive background checks conducted by a third party.

Requirements

  • Basic computer skills, including Microsoft Word, PowerPoint, Excel, and Access.
  • Ability to use technology and point-of-sale systems to access information and process transactions.
  • Ability to read, write, and count accurately to complete documentation, use training tools, and process inventory.
  • Good interpersonal and communication skills to build selling relationships with customers and coworkers.
  • Enjoy interacting with people and working in a customer-facing environment.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Retail sales experience preferred.

Responsibilities

  • Proactively acknowledge and engage customers to support a positive customer-centric experience.
  • Use the selling program to recommend appropriate solutions and promote additional products and services.
  • Stay aware of planned advertisements, promotions, sales, and loyalty programs.
  • Maintain the store and print department according to company appearance guidelines, keeping the environment neat, clean, and well stocked.
  • Follow standards for signage, labeling, and merchandise presentation.
  • Follow sorting and stocking guidelines and complete freight processes.
  • Keep the freight sorting area organized and set up according to guidelines.
  • Scan, investigate, and replenish low and out-of-stock inventory daily.
  • Develop selling skills and product knowledge through provided tools and successfully complete and understand advanced Print and Technology training and other applicable training.
  • Continue education in Print and Technology, including designated certifications if required.
  • Comply with company policies, procedures, and practices, and support loss prevention efforts.
  • Support the company's operational safety culture by working safely and addressing potential hazards or concerns.
  • Perform other duties as assigned.

Benefits

  • 401(k)
  • Competitive salaries
  • Opportunities to move and grow within the organization
  • Potential eligibility to participate in an incentive program
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