Retail Part Time Sr. Store Associate

Office Depot • Rockford, IL

3d

About The Position

As a part-time Sr. Store Associate, you connect with customers, identify their needs, and recommend products, services, and solutions. You help build a vibrant sales culture, maintain visual and merchandising standards, support freight and logistics activities, and prioritize customer satisfaction. The role contributes to a customer-centric store environment and local community engagement while supporting a positive culture aligned with Office Depot’s 5C values: Caring, Committed, Creative, Collaborative, and Courageous.

You are expected to complete advanced training in print and technology products and services, continue developing product knowledge and selling skills, and apply sales principles to create satisfying customer interactions. The role may require consent to periodic comprehensive background checks conducted by a third party. Coworkers are expected to support a safe and healthy workplace by working safely and addressing potential hazards or concerns. Other duties may be assigned.

Requirements

• High school diploma or equivalent preferred.
• No previous experience required.
• Basic computer skills, including Microsoft Word, PowerPoint, Excel, and Access.
• Ability to use technology and POS systems to access information and process transactions.
• Ability to read, write, and count accurately to complete documentation, use training tools, and process inventory.
• Good interpersonal and communication skills to build selling relationships with customers and coworkers.
• Enjoy interacting with people and working in a customer-facing environment.

Nice To Haves

• Retail sales experience preferred.

Responsibilities

• Proactively acknowledge and engage customers to support a positive customer experience.
• Use the selling program to recommend suitable solutions and promote additional products or services.
• Stay informed about advertisements, promotions, sales, and loyalty programs.
• Maintain the store and print department according to company appearance guidelines, keeping areas neat, clean, and well-stocked.
• Follow standards for signage, labeling, and merchandise presentation.
• Sort and stock merchandise according to established guidelines and complete freight processes.
• Keep the freight sorting area organized and set up according to guidelines.
• Scan, investigate, and replenish inventory lows and outs daily.
• Develop selling skills and product knowledge using available sales and service tools.
• Complete and understand advanced Print and Technology training and other applicable training; continue education and complete designated certifications if required.
• Follow company policies, procedures, and practices and support loss prevention efforts.
• Work safely and address potential hazards or concerns.
• Perform other duties as assigned.

Benefits

• 401(k)
• Competitive salaries
• Incentive program may be available, subject to the Incentive Plan terms and conditions.
• Opportunities to move and grow within the organization.

What This Job Offers

• Job Type: Part-time
• Career Level: Senior
• Education Level: High school or GED