Sr. Staff Technical Program Manager

Zscaler•San Jose, CA

3d•Hybrid

About The Position

Zscaler is looking for a Sr. Staff Technical Program Manager to join their team. This role is responsible for leading complex, internal infrastructure and services initiatives, large-scale Data Center (DC) migrations, and building new cloud environments. The position functions primarily as an internally-facing, hands-on Technical Project Manager responsible for orchestrating cross-functional technical projects across various teams for their cloud infrastructure. The ideal candidate will have a deep technical foundation in server, network, data center operations, building new clouds, and DC migration execution, combined with proven hands-on project management expertise.

Requirements

Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
Demonstrated proficiency utilizing operational information systems and PM tools (spreadsheets, dashboards, Jira, Confluence)
10+ years of hands-on technical project and program management experience within cloud operations, networking, infrastructure, data center operations, building new cloud footprints, or DC migration initiatives in a SaaS/cloud environment
Proven hands-on technical project management background working directly with internal infrastructure, servers, networking, and cloud services engineering teams
Demonstrated experience driving internal-facing cross-functional projects, new cloud deployment initiatives, data center migrations, and infrastructure programs across system engineering, support, product management, and cloud operations
US Citizenship required
Bachelor's degree in Computer Science, Engineering, Information Technology, or equivalent practical experience

Nice To Haves

Project Management Professional (PMP) or Scrum Master (CSM/PSM) certification
Hands-on experience leading multi-phase Data Center (DC) migrations, building new cloud infrastructure/footprints, hardware refresh, or cloud migration programs
Working knowledge and/or understanding of ISO 27001, FedRAMP High, DoD IL5, or related federal compliance standards

Responsibilities

Drive end-to-end project management and execution of complex, internal infrastructure, new cloud builds, Data Center (DC) migrations, and cloud services programs/projects—defining project charters, detailed project plans, milestones, deliverables, and tracking execution through to closure
Partner closely with internal technical teams—including system engineers, infrastructure architects, cloud operations, security, and engineering leads—to ensure seamless project execution and internal stakeholder alignment
Establish robust project/program management frameworks, project management playbooks, continuous process improvement initiatives, and operational documentation to elevate execution rigor across REIS projects
Drive proactive risk management, technical dependency tracking, and executive governance across REIS programs—identifying critical blockers early, establishing mitigation plans, and communicating strategic progress to leadership
Maintain high data integrity across internal operational platforms and PM tools (Jira, Confluence, dashboards, and spreadsheets) to drive transparent, data-informed program decisions