Sr/Staff Software Engineer (UX Design) (Remote - US)

BNSF Railway

6d•Remote

About The Position

BNSF is one of the largest U.S. railroads, transporting freight across 28 western states and 3 Canadian provinces. BNSF | Tech is the technology division focused on innovating and transforming the future of freight rail. This role is for a Sr UX Designer passionate about shaping the future of AI-native intelligent physical logistic systems. The designer will define experiences for specific UX journeys and products, turning AI capabilities into meaningful, proactive, and trustworthy experiences for BNSF customers. They will also build reusable design system components for AI-driven experiences. The vision is to build the most customer-centric, data-driven, and human-centered UX design, integrating AI to elevate customer-facing and internal products and tools, setting a new standard for software design.

Requirements

Authorized to work in the US
Minimum of 6 years experience in Product design, driving UX alongside technical teams
Proven capability in designing side-by-side with engineering teams scalable UX solutions
Working knowledge of front-end stacks, design systems, modern design tools, AI-driven experiences and responsive platforms
Working understanding of design operations, persona and customer needs, UX metrics that drive adoption iteratively (with external and internal customers)
Curiosity and desire to gain experience in best practices for multimodal and AI-native experiences and design
Working knowledge of usability principles and techniques
Able to work now and in the future without BNSF’s assistance (whether monetary, through sponsorship, or otherwise) in obtaining, maintaining, or extending employment authorization (including H-1B, STEM OPT/CPT, or TN nonimmigrant status).

Nice To Haves

Bachelor’s degree or equivalent experience at the intersection of Computer Science, Interaction Design, HCI or related field; building technology and AI based software experiences with engineering teams
Strong foundation in Engineering or Computer Science, or a core UX Design background, with demonstrated ability to collaborate effectively
Career experience blending Design and Product roles, enabling a clear definition of the “what” and a solid understanding of the “how” to partner successfully with high-performing engineering team
Proven bias for action, with a track record of managing multiple priorities and delivering iterative solutions in fast-paced, dynamic environments
Familiarity and genuine interest in Supply Chain and rail-related products and technologies
A curious mindset and willingness to innovate at the forefront of UX evolution in an AI-native, intelligent, multi-modal world

Responsibilities

Independently own designing and shipping end-to-end user journeys for specific areas, working closely with Front end teams and partner teams.
Understand customer and user requirements and how cutting-edge AI capabilities can blend to produce proactive and trustworthy experiences across surfaces (e.g., mobile, desktop).
Iterate with customers and end users to drive metrics and adoption.
Champion for reusability of UX and design system, connecting dots across experiences.
Use technical understanding of front-end stacks to design performant experiences.
Work actively with engineering team and product/business teams through mocks, prototypes, Figma-type of tools actively.
Bring best practices into Supply Chain industry and have deep understanding of Supply Chain and Logistics roles and personas and their expectation of the tools.

Benefits

An industry-leading 401(k) and renowned Railroad Retirement program.
A range of robust health care options for you and your dependents (including domestic partners), including medical, dental, vision, telemedicine, mental health, cancer support, and high-quality care network options.
Health care spending accounts (HSA) with employer contributions, as well as life and disability insurance, provided at no cost.
Family benefits including parental, pediatric and family building support, adoption and surrogacy reimbursement, and dependent care spending account (with employer match).
Access to discounts on travel, gym memberships, counseling services and wellness support.
Annual bonus (Incentive Compensation Program)
Generous leave / time off policies.

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