Sr Staff Software Engineer (Quality & Automation)

Zscaler•San Jose, CA

4d•Hybrid

About The Position

Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate —we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. We are looking for a Sr Staff Software Engineer (Quality & Automation) to join our team. This is a hybrid (in office San Jose, CA minimum 3 days per week) role, reporting to the Senior Manager, Engineering in the ZPA Engineering department. In this highly impactful role, you will lead software quality engineering and test automation for Zscaler’s highly distributed security cloud built on Zero Trust Architecture. You will leverage AI-assisted frameworks for test automation while actively participating in crucial cloud operations to achieve five nines of high availability.

Requirements

Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
Bachelor’s degree in Computer Science, Electronics, or a related field
5+ years of experience in network testing and automation
Experience testing cloud, security, and Datapath technologies
Familiarity with cloud platforms such as AWS or GCP, observability tools, and operational automation

Nice To Haves

Experience with AI-assisted testing, automation, and validation frameworks
Prior experience with Zero Trust Architecture or related security domains
Experience supporting high-scale cloud operations

Responsibilities

Gain an in-depth understanding of Zscaler cloud technologies, particularly Datapath, and leverage AI frameworks for test-driven development
Work closely with developers and product management to understand and provide inputs on new features
Lead AI-assisted test plan generation, execution, test automation, and bug fix validation
Contribute to core cloud operations, including phased software rollouts, feature enablement, alert handling, and capacity planning
Monitor, diagnose, and resolve complex system failures across distributed networks while conducting performance benchmarking and chaos testing