Sr. Staff Product Manager, Merchants

Pinterest • San Francisco, CA

3h • Hybrid

About The Position

Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.
Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible.
At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI.
Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.
We're looking for a passionate and strategic AI/ML Product Manager to drive the future of merchant presence and shopping experiences on Pinterest. As part of our Merchant team, you’ll work across Engineering, Data Science, Product Marketing, and Design to deliver industry-leading AI and ML solutions, including the use of LLMs, to identify and surface relevant, high quality merchants across all segments. This will help Pinners discover new brands, increasing their confidence and consideration for shopping, while helping our merchants build new, diverse audiences. You’ll ship impactful models and experiences which direct high-traffic Pinterest surfaces, including both organic and paid, playing a key role in Pinterest’s top strategic theme for the years ahead.

Requirements

• Track record in AI/ML products: Experience building and launching personalized experiences, ideally at scale, for e-commerce platforms.
• Technical fluency: Strong understanding of AI/ML product development; usage of LLMs for scale, ability to credibly partner with engineers and data scientists across the stack.
• Strong product discovery skills: You’re comfortable talking to business customers, mapping workflows, validating problems, and translating insights into clear product strategies and roadmaps.
• Sharp communication: Comfortable presenting to executives and cross-functional audiences; excels at simplifying complex technical and product concepts to drive clear decisions.
• Comfort with ambiguity and a bias for action: You can bring clarity to ambiguous problem spaces and move quickly while keeping stakeholders informed.
• Strategic and customer-centric: Deep empathy for user needs, with an ability to turn rich data and insights into new opportunities and delightful features.
• Ecosystem Understanding: Strong experience in B2B2C or “dual-customer” operating models to deliver delightful experiences for multiple stakeholders.
• Collaborative influencer: Ability to build trusted relationships with a variety of internal partners (including Advanced Technology, Product Marketing, Sales, Trust & Safety, Monetization, and more) and align them to shared goals.
• Ownership mindset: Skilled at defining what success looks like, rallying teams, and guiding projects from ideation to successful launch.
• Bachelor’s degree in a relevant field such as Computer Science, or equivalent experience.

Responsibilities

• Define, design, and launch thoughtful AI/ML-powered experiences that help users discover, curate, and shop ideas tailored to their unique taste.
• Partner cross-functionally with Engineering, Design, and Data Science to craft seamless and delightful experiences at the intersection of user experience, ML, and AI.
• Set product vision, influence strategy, write requirements, develop hypotheses, and establish success metrics for critical personalization initiatives.
• Identify and prioritize new opportunities to advance the relevance, impact, and sophistication of personalization across Pinterest’s Curation portfolio.
• Autonomously navigate and resolve complex, ambiguous product challenges—and influence product strategy across multiple teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees