Sr Staff IT Systems Engineer - Google Workforce

Palo Alto Networks • Office - USA - CA - Headquarters, CA

10d • $137,400 - $222,200 • Onsite

About The Position

As a Sr Staff IT Systems Engineer on the Information Technology team, you will own key corporate systems and help maintain and improve the platforms the organization relies on daily. The role focuses on system enhancement, process automation, and strengthening security, with cross-functional work—particularly with the Information Security team—at the center of critical IT operations and strategy. The company states that most teams work from the office full time, with flexibility when needed.

Requirements

• At least 8 years of relevant experience.
• Experience in a Systems Engineer or similar role, with a strong background in IT infrastructure, support, and automation.
• Deep, hands-on enterprise-level administrative experience with Google Workspace.
• Scripting skills for automation using languages such as JavaScript, Python, or Google Apps Script (GAM).
• Experience with formal change management processes and leading incident response efforts for major incidents.

Nice To Haves

• Experience executing full-lifecycle migrations from Microsoft 365 to Google Workspace.
• Proficiency with email security gateways such as Proofpoint and knowledge of mail routing, SPF, DKIM, and DMARC.
• Familiarity with transactional email platforms such as SendGrid.
• Experience using ITSM tools, with a strong preference for ServiceNow.

Responsibilities

• Administratively manage the Google Workspace environment, including user lifecycle, group policies, and application settings for Gmail, Drive, and Gemini.
• Manage and secure company email channels, including Google Workspace, security gateways, and transactional email services, to ensure secure and reliable communications.
• Respond to IT issues and manage and resolve tickets through ServiceNow.
• Liaise with the Information Security team and implement security configurations and best practices across systems.
• Identify opportunities to use AI for self-service solutions that improve infrastructure efficiency and user empowerment.
• Apply formal change management procedures to minimize risk and lead incident response efforts to diagnose and resolve service outages.
• Independently drive initiatives by defining requirements, building project plans, and managing resources with minimal direction.

Benefits

• Compensation may include restricted stock units and a bonus.
• A description of employee benefits is available from the company; specific benefits are not listed in the posting.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed