Sr. Staff GenAI Content & Conversational Designer, Monetization

Pinterest • San Francisco, CA

2d • Hybrid

About The Position

Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.
Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible.
At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI.
Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.
We’re looking for a highly adaptable Sr. Staff GenAI Content & Conversation Designer to join our Monetization design team. You’ll support projects and teams across the suite of Pinterest business products, ramping up quickly where help is needed most. You’ll collaborate with teammates in a dynamic environment, regularly tackling new design challenges.

Requirements

• Bachelors degree in design, technical writing, a related field or equivalent experience
• 7+ years of experience in user-focused product conversation and content design
• Experience shaping content for multi-disciplinary projects
• Experience with LLMs, prompt shaping/engineering and working on AI product flows and with agentic systems
• A portfolio demonstrating breadth and creativity and proven experience in content design, design thinking and product strategy
• Strong experience leading multiple complex work streams
• Ability to mentor and help lead content design craft and skills especially with emerging technologies
• Passion for building accessible, inclusive, quality, safe AI products

Responsibilities

• Lead conversation design and strategy for a multi-agent AI powered Pinterest Business Assistant to help business users (merchants, advertisers, and agencies) create inspired content, connect with customers, and achieve their business goals
• Act as the voice of the user by becoming an expert in our business products and leveraging research to inform the design of the AI assistant
• Drive improvements in prompt and skill management, owning the process from conception to production, and rapidly adapting to new technologies
• Collaborate cross-functionally with researchers, product managers, engineers, and stakeholders to establish conversational, cohesive experiences with a unified voice
• Apply systematic thinking to your work, contributing to scalable, consistent design patterns, and participating in critique to strengthen your designs
• Actively seek learning opportunities to grow your craft, define success metrics for novel AI features, and obsess over building trustworthy, high-impact AI systems

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level