SR Specialist

Central TransportCharlotte, NC
Hybrid

About The Position

Central Transport is a leading LTL carrier with a nationwide network, known for its technological advancement and commitment to safe, efficient service across the US, Canada, and Mexico. As the company grows, it is creating new opportunities for talented individuals. The Special Projects Manager role is crucial for driving high-impact, cross-functional initiatives aimed at enhancing operational excellence, cost efficiency, service quality, and strategic growth. This position requires close collaboration with executive leadership, terminal management, and corporate teams to execute projects that significantly influence the company's overall performance. The role involves varied working hours to meet operational and project demands, requiring availability for 1st, 2nd, or 3rd shifts. Travel is structured on a 3-week cycle: two weeks traveling to facilities and one week at the home terminal.

Requirements

  • Bachelor’s degree in Business, Supply Chain, Logistics, Operations Management, or a related field (or equivalent experience).
  • 5+ years of experience in LTL transportation, logistics, operations management, or project management.
  • Proven experience leading cross-functional projects in a fast-paced, results-driven environment.
  • Strong analytical skills with the ability to interpret data and translate insights into actionable plans.
  • Proficiency in Microsoft Office (Excel, PowerPoint, Word); experience with transportation management systems a plus.

Responsibilities

  • Support terminal leadership by standardizing procedures and educating staff to ensure continuous KPI improvements.
  • Utilize data analytics to structure staff schedules that coincide with arrival patterns to improve efficiency and cycle integrity.
  • Collaborate with operational teams to ensure a dock layout that reduces travel between load/unload doors while also reducing overall dock congestion.
  • Ensure that all leaders understand the importance of audit compliance, including maintaining a safe, clean, and organized facility.
  • Provide daily feedback regarding KPIs to terminal management at the 21 largest facilities in the network.
  • Support terminal startups, expansions, and major process changes as assigned.
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