Sr Specialist, Multi-Media KAM

HerbalifeLos Angeles, CA
Hybrid

About The Position

Herbalife is seeking a Senior Multimedia Specialist to join their Key Account Management organization. This role involves creating high-impact multimedia content such as videos, presentations, toolkits, email campaigns, online posts, and digital assets to help Distributors learn, grow, lead, and build stronger businesses. The specialist will transform business updates, training programs, product information, events, and leadership messages into clear, engaging, and reusable content. The position will also involve building a smart digital content repository for easier access, updating, and distribution of materials. The use of company-approved AI tools to enhance speed, personalization, and content quality while adhering to brand standards is expected. The ideal candidate is a hands-on creator, collaborator, and content operator capable of managing projects from concept to delivery, with a focus on storytelling, visual design, video production, and digital content to create transparent impact and make information more useful for real audiences.

Requirements

  • Minimum 5 to 7 years of experience in content creation, social media, or marketing communications.
  • Experience building or scaling AI-assisted content workflows
  • Experience with content operations, editorial processes, or knowledge management
  • Experience working with cross-functional teams and engaging senior collaborators.
  • Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign.)
  • Strong proficiency in platforms used for crafting content, including Canva, PowerPoint, video editing platforms, and content management systems.
  • Excellent understanding of design principles, typography, color theory, and layout techniques
  • Bachelor’s degree in Fine Arts, Communications, Marketing, Broadcast Journalism/Multi-media, or a related field (or equivalent work experience).

Nice To Haves

  • Familiarity with distributor or customer engagement programs is a plus.
  • Hands-on experience with AI tools and content automation platforms preferred.
  • Strong project management skills with the ability to manage timelines and assets independently.

Responsibilities

  • Build multimedia assets that help Distributors and internal teams understand, apply, and act on key business, sales, product, and training information.
  • Produce engaging videos, toolkits, presentations, newsletters, social content, digital assets, and educational materials that bring ideas to life.
  • Repurpose long-form trainings, interviews, meetings, and events into concise, audience-specific content that is easy to consume and reuse.
  • Partner with Key Account Management, Worldwide Creative Studio, and cross-functional collaborators to align messaging, visuals, timing, and audience needs.
  • Manage content calendars for key sales and training programs so materials are planned, organized, and delivered on time.
  • Build and maintain a structured content repository with clear tagging, metadata, version control, and easy access to curriculums, guides, workbooks, and promotional assets.
  • Use company-approved AI tools to streamline content creation, personalize messages for different audiences, and improve production efficiency.
  • Prepare performance updates and presentations that show how content is being used, what is resonating, and how programs are driving impact.
  • Tackle additional responsibilities as business needs evolve.

Benefits

  • Group Health Programs include Medical, Dental, Vision, Health Savings Account (HSA), Flexible Spending Accounts (FSA), Basic Life/AD&D; Short-Term and Long-Term Disability, and an Employee Assistance Program (EAP).
  • Other Voluntary Benefit Programs include a 401(k) plan, Wellness Incentive Program, Employee Stock Purchase Plan (ESPP), Supplemental Life/Critical Illness/Hospitalization/Accident Insurance, and Pet Insurance.
  • Paid time off includes Company-observed U.S. Holidays, Floating Holidays, Vacation, Sick Time, a Volunteer Program, Paid Maternity and Paternity Leave, Bereavement Leave, Personal Leave and time off for voting.
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