Sr Spec, Field Engineering

L3HHCM20Plano, TX
Onsite

About The Position

The candidate will demonstrate the ability to coordinate the daily activities of a technical team in a professional and effective manner. They should possess strong leadership skills, with the ability to guide, support, and motivate technicians in meeting operational objectives. Effective interpersonal and communication skills are essential for working with customers, subcontractors, and internal teams, along with the ability to build and maintain positive working relationships with a diverse group of stakeholders. The role also requires strong customer service skills, including the ability to provide professional face-to-face support and represent the organization effectively, as well as the ability to coordinate with external service providers in support of warranty and maintenance activities.

Requirements

  • Strong leadership skills.
  • Effective interpersonal and communication skills.
  • Strong customer service skills.
  • Ability to provide professional face-to-face support.
  • Ability to represent the organization effectively.
  • Familiarity with Land Mobile radio networks (L3Harris equipment preferred).
  • Understanding of Public Safety communications requirements.
  • Past experience leading a team.
  • Proficiency in Microsoft applications like Outlook, Word, Excel.
  • Ability to travel regionally approximately 35-40% of the time, mostly driving.
  • Bachelor's Degree with 6 years prior experience, Graduate Degree with 4 years prior experience, or a minimum of 10 years of prior related experience in lieu of a degree.

Nice To Haves

  • Fundamental understanding of local government budgeting process.
  • Familiarity with Microsoft Dynamics.
  • Comfortable learning new skills or products.

Responsibilities

  • Coordinate the daily activities of a technical team.
  • Guide, support, and motivate technicians in meeting operational objectives.
  • Build and maintain positive working relationships with a diverse group of stakeholders.
  • Coordinate with external service providers in support of warranty and maintenance activities.
  • Manage schedules and multiple priorities.
  • Prepare accurate reports, documentation, and service-related data.
  • Work within budgets (time and financial).
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