Sr Solutions Engineer

Ascend Learning, LLC • Burlington, OR

13d • Remote

About The Position

Laudio is hiring a Sr Solutions Engineer to support complex AI SaaS sales cycles with health systems, hospitals, and provider organizations, with a particular focus on nursing leadership, human resources, and frontline operational stakeholders. In this role, you will partner with Enterprise Sales to demonstrate how our platform transforms clinical staffing efficiency, workforce engagement, operational performance, and frontline outcomes. You will act as a trusted advisor—bridging clinical realities, workforce constraints, and enterprise technology—to help provider leaders confidently evaluate, purchase, and deploy solutions at scale. This role is ideal for a Solutions Consultant or Sales Engineer who understands provider operations and workforce dynamics and can translate software capabilities into goals and outcomes that matter to frontline leaders and executives alike.

Requirements

• 5+ years of experience as a Solutions Engineer or Consultant, Sales Engineer, or Pre Sales professional in Healthcare SaaS.
• Direct experience supporting provider organizations and enterprise level sales cycles.
• Strong familiarity with healthcare workforce, staffing, and operational workflows.
• Ability to communicate effectively with clinical leaders, HR leadership, operations executives, and IT teams.
• Proven ability to present complex software in a way that resonates with frontline informed leadership.
• Excellent executive presence, storytelling, and problem solving skills.
• Ability to travel up to 40%.

Nice To Haves

• Experience with nursing staffing, workforce management, HR technology, or operational analytics platforms preferred.
• Familiarity with EHR integrations and provider enterprise systems preferred.
• Background in clinical operations, healthcare administration, workforce management, or healthcare IT preferred.
• Experience supporting regulated healthcare environments with strong security and compliance requirements preferred.

Responsibilities

• Deliver role specific, outcome driven product demonstrations tailored to nursing leaders focused on staffing efficiency, burnout reduction, and quality outcomes; HR leaders focused on workforce planning, retention, labor costs, and compliance; and Operations leaders focused on throughput, productivity, efficiency, and financial performance.
• Design demos that reflect real frontline leader workflows, staffing models, and operational constraints.
• Lead executive level presentations that connect platform capabilities to enterprise workforce strategy and operational KPIs.
• Develop deep understanding of leader specific challenges, including nurse staffing shortages and variability, workforce burnout, turnover, and engagement, labor cost pressure and productivity targets, and regulatory, credentialing, and compliance needs.
• Translate healthcare workforce and operational complexity into clear, credible solution narratives.
• Confidently address questions from clinical, HR, and operations leaders, as well as IT and security stakeholders.
• Partner with Enterprise Account Executives to define solution design aligned with provider scale requirements.
• Support discovery sessions, pilots, and proofs of concept tailored to provider organizations.
• Explain integrations with enterprise healthcare ecosystems (EHRs, HRIS, payroll, staffing, and scheduling systems).
• Collaborate closely with Sales on account strategy, demo approach, and business and technical win plans.
• Help map customer pain points to measurable improvements in staffing efficiency and coverage, workforce satisfaction and retention, operational performance and cost control, and patient experience and quality indicators.
• Support, when necessary, RFPs, RFIs, and enterprise evaluations with accurate, compelling product input.
• Maintain enterprise demo environments, provider specific use cases, and demo narratives.
• Enable Sales teams with persona based messaging for nursing, HR, and operations leaders.
• Gather field feedback from provider demos and feed insights to Product Management to influence roadmap and prioritization.
• Support feature launches with updated provider focused messaging and demonstrations.

Benefits

• Flexible and generous paid time off
• Competitive medical, dental, vision and life insurance
• 401(k) employer matching program
• Parental leave
• Wellness resources
• Charitable matching program
• On-site workout facilities (Leawood, Gilbert, Burlington)
• Community outreach groups
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed