Sr. Solutions Engineer - Enterprise
About The Position
The Sr. Solutions Engineer - Enterprise collaborates with account teams to assess customer data center environments and design tailored infrastructure solutions that align with business objectives. This role involves building technical relationships with OEMs, providing training to sales teams and customers, managing the solution practice pipeline, and engaging with various client contacts to identify technology opportunities across Data Center, Cloud, Network, Security, and Services spaces. This position is a remote position required to reside in the surrounding New York City area to support business needs as determined by SHI management.
Requirements
- Strong hands-on experience with data center infrastructure, including hybrid cloud, virtualization, and modern compute/storage platforms.
- Advanced knowledge of technologies such as hypervisors, containerization (Docker, Kubernetes), and software-defined data center (SDDC).
- Proven ability to design and position solutions across Data Center, Cloud (AWS/Azure), Networking, and Security domains.
- Experience with enterprise technologies such as Dell, HPE, Cisco, NetApp, Pure Storage, VMware, Nutanix, Veeam, and public cloud platforms.
- Solid understanding of disaster recovery, business continuity, and high availability architectures.
- Ability to translate complex technical concepts into clear business value propositions.
- Experience supporting pre-sales environments, including solution demos, proof-of-concepts (POCs), and technical validations.
- Completed Bachelor’s Degree or relevant work experience required
- 5+ years of experience in a similar role
- Ability to travel to SHI, Partner, and Customer Events
Nice To Haves
- Advanced certification in one or more of the following mainstream technologies preferred: Dell Technologies, Cisco, VMware, NetApp, Pure Storage, HPE, Azure, AWS, Commvault, Rubrik, Cohesity, Veeam, Nutanix
Responsibilities
- Partner with account teams to lead technical discovery and assess customer environments, identifying infrastructure needs and transformation opportunities.
- Design, present, and refine tailored infrastructure solutions that align with customer business goals, technical requirements, and financial considerations.
- Own the technical pre-sales lifecycle for assigned opportunities, including solution design, validation, and customer presentations.
- Build and maintain strategic relationships with OEMs and technology partners, leveraging their capabilities to enhance solution offerings.
- Serve as a trusted advisor to customers, engaging with IT leadership (e.g., Directors, VPs, CIOs) to provide guidance on technology strategy and modernization.
- Lead technical enablement and training initiatives for sales teams, enhancing overall technical selling capability.
- Drive pipeline growth by identifying, qualifying, and advancing solution opportunities in collaboration with account teams.
- Develop and deliver compelling solution presentations, demos, and technical workshops for customers and prospects.
- Provide mentorship and guidance to junior Solutions Engineers, supporting their development and knowledge growth.
- Collaborate cross-functionally with services, engineering, and delivery teams to ensure solution feasibility and successful handoff.
Benefits
- medical
- vision
- dental
- 401K
- flexible spending
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What This Job Offers
Job Type
Full-time
Career Level
Senior
