Sr. Solutions Architect, Enterprise (Retail, Restaurant & CPG)
About The Position
AWS Global Sales drives adoption of the AWS cloud, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and committed support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. Amazon Web Services is seeking a highly motivated Senior Solutions Architect to join our North American Restaurant & Food Technology team. In this role, you will serve as a trusted technical advisor to some of the world's largest quick-service restaurant, fast-casual, and food technology companies, enterprises operating tens of thousands of locations globally, processing billions of transactions annually, and serving hundreds of millions of customers daily. This is an excellent opportunity to join Amazon's world-class technical teams, working with some of the best and brightest engineers, architects, and technical managers while developing your skills and furthering your career within one of the most innovative and progressive technology companies in the world.
Requirements
- 4+ years of design, implementation, or consulting in applications and infrastructures experience
- 6+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 6+ years of IT development or implementation/consulting in the software or Internet industries experience
Nice To Haves
- Experience in a technical role within a sales organization
- Experience migrating or transforming legacy customer solutions to the cloud
Responsibilities
- Serve as the trusted technical advisor and primary SA for strategic enterprise restaurant accounts, building deep relationships with C-suite technology leaders and influencing their cloud strategy
- Own the end-to-end technical engagement: from discovery and architecture design through implementation support, optimization, and ongoing innovation
- Lead Well-Architected Reviews and design sessions for complex, multi-region architectures supporting thousands of restaurant locations globally
- Develop and present Technical Account Plans that align AWS capabilities with customer business objectives (e.g., restaurant expansion goals, loyalty program growth, supply chain transformation)
- Conduct executive briefings, whiteboarding sessions, and technical deep-dives with customer leadership and their technology partners
- Architect solutions for restaurant-specific workloads including: Point of Sale (POS) systems processing thousands of transactions per second across tens of thousands of locations, Supply chain platforms providing end-to-end traceability, IoT-based tracking, and AI-assisted anomaly detection across complex multi-tier distribution networks, Loyalty and personalization engines serving hundreds of millions of consumers with real-time, context-aware offers, Edge computing architectures enabling AI inference, computer vision, and operational intelligence at the restaurant level, Drive-thru and voice AI solutions leveraging natural language understanding and real-time ordering
Benefits
- health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
- 401(k) matching
- paid time off
- parental leave
- sign-on payments
- restricted stock units (RSUs)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
