Sr. Solution Executive, CoachUp Care

HEALTHSTREAM INC•Nashville, TN

1d•$140,000 - $170,000•Remote

About The Position

The Sr. Solution Executive, CoachUp Care is a sales role responsible for driving new enterprise sales for the CoachUp Care line of HealthStream’s business. CoachUp Care is a platform designed to help post-acute providers engage and retain their workforce. In this role you will be responsible for acquiring new accounts and working closely with the account management team to grow existing enterprise accounts, expanding revenue through renewals, upsells, and cross-sells, and ensuring long-term customer value. Through a consultative sales approach, the Sr. Solution Executive aligns customer and prospect workforce needs with HealthStream’s Career Network solutions by building trust, credibility, and relationships with key stakeholders. This individual has end-to-end responsibility for the sales process—including prospecting, qualification, positioning, demonstrations, objection handling, negotiation, and closing—in order to meet or exceed assigned sales quotas across both new and existing accounts.

Requirements

Bachelors degree or higher required.
Consultative selling experience with a track record of at least 7 years of healthcare sales in highly competitive environments.
PaaS/SaaS experience preferred.
Deep knowledge of the healthcare marketplace, including buying cycles, key trends, and budget limitations.
Experience selling into post acute preferred.
Strong presentation skills and executive presence.
Must have excellent communication skills and the ability to develop C-Suite and VP level stakeholder relationships.
High level of integrity and professionalism.
Comfortable working independently and in a team selling environment as part of an empowering, fast paced, results oriented culture.
Multi-task oriented; works with a sense of urgency and a desire for excellence in performance.
Enthusiasm and initiative, and ability to operate independently with limited oversight.
Ability to travel 15 – 25% for key client meetings and conferences.
Must have excellent communication skills and the ability to quickly develop relationships, both internally and externally.
Familiarity with CRM tools such as SalesForce and Hubspot.
Must be able to create and report on data analytics using Excel and PowerPoint.
Proficient use of MS Teams/WebEx.
Team player with positive attitude.
Must have a Hunter/Closer mindset.
Consultative sales style.
Strong/Timely follow up skills a must.
Must be highly accountable for ones own success and able to take ownership of professional self-development.
High emotional intelligence required to succeed in this role.
Ability to work in a dynamic team selling environment through collaboration with trust and comradery.
Ability to manage long sales cycle.
Ability to accurately manage sales funnel and forecasting on a weekly basis.
Ability to articulately position our value proposition through passion and with a connection to the importance of competency.
Ability to present and demonstrate complex solutions in a way that is compelling & easy to understand in a unique healthcare budget environment.
Highly driven to achieve personal and team quota goals.

Nice To Haves

PaaS/SaaS experience preferred.
Experience selling into post acute preferred.

Responsibilities

Adhering to all HealthStream security policies, procedures, and assigned training.
Analyzing market opportunities within existing customer accounts and new prospect accounts to drive net-new revenue and expand current relationships.
Building and maintaining trusted advisor relationships with key customer stakeholders to ensure ongoing value realization and long-term partnership.
Acquiring and maintaining a deep understanding of solution components, features, functionality, and benefits to effectively support both new sales and existing customers.
Collaborating with Account Managers and internal teams to develop and execute account strategies that support customer goals while driving portfolio growth across the broader Healthstream suite.
Devising and executing competitive strategies to protect and grow existing accounts while targeting and unseating competitors.
Presenting and demonstrating the value proposition and ROI of assigned solutions to customers and prospects using a consultative approach via Teams/WebEx and in person as appropriate.
Creating and executing an annual business plan aligned to monthly, quarterly, and annual quota attainment across both new and existing revenue.
Achieving and maintaining Product Certification for assigned solutions through HealthStream’s Product Certification Program.