Sr. Solar Service Technician

Sunrun • San Jose, CA

3d • $33 - $44

About The Position

Sunrun is seeking a Sr. Solar Service Technician to manage, schedule, and complete service and warranty work, with particular focus on batteries. The technician works independently and as part of the Performance O&M team, collaborating with customers, the Branch Manager, Senior Electrical Foreman, Construction Supervisor, and centralized scheduling Field Service Team.

Sunrun is a residential solar and battery company focused on making energy more reliable and affordable. Its vertically integrated model spans sales, installation, inspection, and ongoing service, and its Power+ program invests in employee skills and cross-team training.

The role requires 1–3 years of field construction or solar experience and a high school diploma. It involves field work on rooftops and in confined spaces, work outdoors in varied weather and light conditions, and transporting materials and equipment. The stated starting compensation range is $33.01 to $44.01; the posting does not specify the pay period.

Requirements

• 1–3 years of previous field construction or solar experience.
• High school diploma.
• Maintain a clean driving record, pass a driving background check, be at least 21 years of age, and possess a valid driver’s license.
• Knowledge of the NEC and applicable codes and standards.
• Motivated team player with a track record of excellent customer service.
• Excellent verbal and written communication skills.
• Excellent organizational and time-management skills.
• Strong computer skills.
• Working knowledge of current NEC codes; ability to interpret single-line drawings and PV systems from roof to meter; knowledge of electrical principles related to solar interconnection/tie-in, codes, PV system operation, interconnection activities, and basic construction principles.
• Adhere to company safety policies and procedures; identify and report hazards and encourage safe work practices.
• Build rapport and relationships with customers and coworkers, and communicate tactfully.
• Meet deadlines and key metrics; work independently and collaboratively in a fast-paced, team-based environment; assist teammates and build relationships to achieve goals.
• Use logical decision-making and troubleshooting skills, exercise good judgment, take ownership of issues, escalate when appropriate, and follow up with customers.
• Transport materials and equipment weighing up to 50 pounds frequently and up to 100 pounds with assistance.
• Perform frequent bending, twisting, squatting, climbing, kneeling, crawling, turning, standing, and balancing while working on rooftops with varied angles and surfaces; climb ladders and work at heights.
• Work outdoors in conditions that may include excessive noise, extreme heat or cold, wet environments, humidity, sun, or low light.
• Use fine motor skills for tasks such as manipulation, grasping, and pinching; use ladders, fall-protection harnesses, and other personal protective equipment safely.
• Walk on rafters, roof tiles, and roof shingles without damaging them; distinguish red, black, yellow, white, and green.
• Work in confined spaces such as attics, basements, and crawl spaces, including kneeling and crouching; hear verbal commands and warnings; work with chemicals using appropriate protections.

Nice To Haves

• PV design or PV electrical experience.
• Valid state or local Electrical Journeyman certification or license; this may be required depending on state requirements.

Responsibilities

• Organize, lead, and maintain the warranty and service schedule.
• Coordinate labor allocation for service and warranty projects with the Electrical Foreman, Construction Supervisor, and Branch Manager.
• Assist with training and developing Field Service Technicians and Field Communications Technicians.
• Lead regular meetings to align and train the local field service team on best practices.
• Support onboarding and training for new members of the field performance team.
• Meet or exceed field performance KPIs, including turnaround time, experience rating, and average dispatches completed.
• Assist with inspections, site audits, and other assigned tasks.
• Work independently and as part of the Performance O&M team, interacting with customers and internal stakeholders.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED