Sr. Software Product Manager

Chamberlain Group•Oak Brook, IL

About The Position

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily. This role involves developing, communicating, and implementing a vision and roadmap for product portfolios to deliver a best-in-class software experience and achieve business objectives. The position also entails leading the new product development process from concept through commercialization, ensuring flawless user experiences, and supporting P&L objectives. Collaboration with cross-functional teams to develop and deliver connected services is key, with an emphasis on fast-paced new product development and sustaining product support.

Requirements

Bachelor's degree in business, Marketing, Computer Science, Engineering, or related field
5+ years in Product Management, Engineering, or in a Product Owner role
Strong IoT experience related to hardware/software experience

Responsibilities

Develop, communicate and implement a vision and roadmap for one or more product portfolios to deliver a best-in-class software experience and achieve and surpass goals and business objectives, including user acquisition, engagement, retention, market share, sales and profitability
Lead the new product development process within our Connected Services team from concept through commercialization, including voice of customer research, definition of customer and product requirements, marketing planning and value proposition, and track financial performance
Deliver flawless user experiences across all customer, partner, and dealer facing products
Support achievement of full P&L objectives for the business unit, driving profitability, volume growth and market share, as well as execution of product and services
Lead cross-functional collaboration to develop and deliver connected services required for product portfolio; drive the implementation and sustaining of the end user connected experience, including uncovering real-time consumer insights, driving user experience requirements, creating business cases or anticipated reach and impact and winning value propositions
Ensure product portfolio visions and roadmaps support and align with the business unit strategy, including maintaining a clear product roadmap aligned to business goals in the short- and long-term; emphasis should be on fast-paced new product development, sustaining product support and insight