Sr. Software Engineer - ServiceNow

Constellation Energy Generation, LLC.•Warrenville, IL

About The Position

Constellation is seeking a Sr. Software Engineer - ServiceNow to lead activities related to designing, building, testing, implementing, and maintaining solutions, products, and processes. This role involves providing IT teams and business personnel with technology solutions by evaluating technology standards, market availability of products, and the risks and benefits of technology. The engineer will coordinate the tasks of less experienced engineers and collaborate across teams. The role requires working independently with minimal guidance, closely with scrum masters, project managers, QA, Creative, and UX team members to ensure compliance with project needs. The primary focus will be on the development and improvement of new and existing features, reviewing peer code, advocating for standard development methodologies, and participating in a cross-functional team. The role encompasses architecting, designing, implementing, and testing to ensure products are built correctly and released with high quality.

Requirements

Bachelor's degree in Computer Science, Engineering, Mathematics, or a related technical field and 5 years of relevant experience; in lieu of a degree, 9 years of relevant experience
Demonstrated ability to lead small to medium teams in delivering software solutions
Demonstrated strong software development capabilities coupled with the ability to work under tight deadlines
Teamwork and self-motivation skills to achieve success in a rapidly evolving environment
Excellent communication and presentation skills, with the ability to translate technical concepts for diverse audiences
Knowledge of operating systems such as ServiceNow Platform administration
Strong knowledge of software development languages within ServiceNow platform across various products such as ITSM, ITOM, SPM, HRSD.
Strong knowledge of SQL or NoSQL databases such as Oracle, SQL Server, Cosmos DB, MySQL, Redis, or Splunk
Strong understanding of advanced programming concepts, data structures, and algorithms

Nice To Haves

Utilize understanding of customer's business needs to determine requirements
Applies technical expertise to plan, design, build or support required products and processes
Help other team members learn appropriate theories, practices and principles that relate to their skill set portfolio
As assigned, manage budget for area of responsibility
As assigned, manage working relationship with outsourcing partners
The role is required to manage ServiceNow Platform, which has 8 modules
Servicenow certification is required
5+ years of servicenow development and/or administration experience
Expertise in one or more modules such as ITSM, ITBM, ITAM, HR, GRC (IRM)
Experience in Reporting, Performance Analytics, and ServiceNow Integrations is a plus

Responsibilities

Engage with business partners to gather information, analyze requirements and deliver practical, efficient and cost-effective solutions that satisfy business needs.
Write product specifications and design documentation for assigned system components.
Design, develop, and review complex code and technical architecture to ensure alignment with functional and technical specifications; deliver solutions including web, mobile, full stack, and integration applications across on premises and cloud environments; develop automated unit and UI tests.
Lead engineering team and provide oversight for less experienced engineers; Stay on top of latest technologies and trends.
Using error reports, establish priorities and assign out bugs to relevant team members for resolution.
Support development of version control principles (e.g. Git and working within an agile environment), CI/CD pipeline and various automations.
Ensure all risks and issues that affect the project are captured following set process and are actioned appropriately.
Enhance knowledge of and compliance with preferred technologies, methodologies, standards and policies.
Maintain and enhance technical knowledge and business acumen within the relevant discipline or function.
Provide IT teams and business personnel with technology solutions by weighing advantages of technology trends, market availability of products, risks and benefits of technology to meet business/IT needs.
Participate in IT architecture review and standards setting.
Assist in the development of white papers, conducting presentations as needed to explain why a technology is being recommended by IT.